8 Customer Service jobs

Summary We are looking for a Client Success Manager at Prismatic, a digital growth consultancy working with leading brands in Outdoor, Technology and Travel industries. As an internal champion of customer success, this individual manages key relationships, projects and deliverables in partnership with our Client Success Lead. This role is responsible for ensuring client satisfaction through a combination of project management and account management. Success in this position requires strong problem solving and communication skills, a passion for client service, and the ability to thrive in a dynamic, team-focused environment. This role reports directly to the Client Success Lead.     About You A positive and collaborative leader, you enjoy bringing order and efficiency to situations. Team members likely highlight your exceptional attention to detail, pride in work produced and your strong interpersonal and listening skills. You have the ability to think...

Vision Aerial is a fast-growing technology company designing and manufacturing state-of-the-art Unmanned Aerial Systems (drones) for use in demanding industrial environments. With a design ethos of extreme adaptability, performance and quality, Vision Aerial systems have been deployed all over the world. Vision Aerial systems are used in a wide range of applications including: mapping/surveying, firefighting, infrastructure inspection, and search & rescue. Vision Aerial is looking for a passionate, energetic individuals to join our team and help us scale to the next level. This position will require an organized, self motivated individual with an adaptable, fast learning attitude. As an early-stage company, we need someone capable of wearing multiple hats well. What you’ll do : Bookkeeping Expense reporting Assist the heads of all departments with various day-to-day tasks Event Planning What we’re looking for: QuickBooks...

Vision Aerial is a fast-growing technology company designing and manufacturing state-of-the-art Unmanned Aerial Systems (drones) for use in demanding industrial environments. With a design ethos of extreme adaptability, performance and quality, Vision Aerial systems have been deployed all over the world. Vision Aerial systems are used in a wide range of applications including: mapping/surveying, firefighting, infrastructure inspection, and search & rescue. Vision Aerial is looking for a passionate, energetic individuals to join our team and help us scale to the next level. This position will require an organized, self motivated individual with an adaptable, fast learning attitude. As an early-stage company, we need someone capable of wearing multiple hats well and as our products are safety critical, we need a candidate with a maniacal focus on detail. What you’ll do : Manage the servicing, upgrading and maintenance of customer aircraft Responsible for...

The Director of Client Services is a key position for providing strategic thinking & planning, leadership, support and direct management for various teams within Client Services. This position will directly manage resources that work with, and support, other teams within Client Services on a daily basis. These teams include project management oversight of our mid-tier implementations, client onboarding and nurture for our higher volume nonprofit-based business, execution of professional services data migrations across all product lines, and oversight of our Client Success Associate (CSA) team which also works across all product lines and also interfaces deeply with our Client Success Managers (CSM) as well as Support. Responsibilities: Operational Management: Manage key performance indicators (KPIs) – motivate team to focus on key deliverables: Execution and maintenance of scalable client implementations for various onboarding methods; Operational...