26 Customer Service jobs

About the Role The Real Estate Lender position is responsible for originating residential mortgage loans and consumer loans. Specific focus will be on obtaining loan applications, business development, interviewing clients, analyzing financial and related data, determining appropriate pricing and loan structure, and making appropriate loan decisions.  Requires knowledge and exercises all regulatory and compliance guidelines. Must be team and sales oriented and have excellent communication and interpersonal skills. Requires self-direction, tact, diplomacy, and a clear, courteous, and professional manner when dealing with the public and other employees. Self-starter with the ability to adapt to change, work under pressure, and attention to detail. A position that requires great customer service skills, a positive attitude, and expressed enthusiasm. DUTIES AND RESPONSIBILITIES: Interviews loan applicants, analyze creditworthiness and reach accurate credit...

About the Role LOVE where you WORK and BANK.  Come join our already amazing team as a Teller and greet customers with a smile, assess and fill their needs in a professional manner.   Process all customer deposits, withdrawals, loan payments, and sell cashier checks and follow established procedures. The Teller demonstrates a high degree of accountability while delivering superb customer service. DUTIES AND RESPONSIBILITIES: Provide prompt and courteous service to all internal and external customers, exhibiting professional phone and customer relations skills; maintaining a high level of information security while supporting the goals and mission of the bank. Accurately handle all aspects of Teller duties to include but not limited to DDA and savings account transactions, cash handling/balancing, sale of gift and travel cards, the redemption of savings bonds, and processing loan payments. Promote the bank’s services and cross-sell bank...

About the Role Jumpstart your career and come join our already amazing team as a Teller and greet customers with a smile, assess and fill their needs in a professional manner.   Process all customer deposits, withdrawals, loan payments, and sell cashier checks and follow established procedures. The Teller demonstrates a high degree of accountability while delivering superb customer service.  This position must be available to work at all Bozeman and Belgrade locations, may occasionally be required to work at the Three Forks and Big Sky branches; and requires a valid drivers' license. DUTIES AND RESPONSIBILITIES: Travel to branch locations to perform teller duties as needed. Provide prompt and courteous service to all internal and external customers, exhibiting professional phone and customer relations skills; maintaining a high level of information security while supporting the goals and mission of the bank. Accurately handle all aspects of...

About the Role The Tellers will greet customers with a smile, assess and fill their needs in a professional manner.  This person must have the ability to communicate effectively while working quickly and with accuracy.  The employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank. Essential Functions Processes Deposits, Withdrawals, Cashes Checks (Customer & Non-Customer), Buys & Sells Cash, Change Orders, Cash Advances, Loan Payments, Cashier's Checks, GL Credit/Debit, Advice of Credit/Debits, Canadian Exchanges, telephone transfers, Print Statements and cashes Savings Bonds Properly fills out Fraud & Non-Fraud Debit Card Disputes and ATM Disputes Successfully uses Haberfeld brochure to select the right...

About the Role The Assistant Operations Supervisor will support the Operations Supervisor with supervision and leadership for Tellers.  This person must have the ability to communicate effectively while working quickly and accurately. The employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank. Essential Functions Provide assistance to Operations Supervisor to include, but not limited to, duties such as a daily recap of the teller balance sheet, balance Cash General Ledger, verify teller cash on a monthly basis, perform monthly general ledger account balance verification, assist in opening new accounts, assist in Safe Deposit box transactions, schedule staff, find teller offices, work with Supervisor in employee evaluations, provide...

About the Role The New Accounts Representative will greet customers with a smile, assess and fill their needs in a professional manner.  This person must have the ability to communicate effectively while working quickly and accurately.  The employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank. Essential Functions Opens Basic New Account Types - Single Party, Multiple Party, POD, POA, Minor, and Foreign Individual Accounts Opens Advanced New Account Types - CD's, Safe Deposit Box, Health Savings, Medical Savings, Trusts, Estates, Conservatorships, Rep Payee, and VA Benefit Accounts Opens Business New Account Types - Sole Proprietorship, LLC, Corporations, Partnerships, Org/Lodge/Associations, IOLTA, Girl Scout Accounts, CD...

About the Role The Call Center Supervisor is responsible for the daily supervision of the bank's Call Center staff.  The employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank. Essential Functions Effectively supervises call center staff in maintaining open lines of communication, supporting company policy and procedures, and accomplishing their key responsibility areas. Initiates, develops, recommends, and administers department policies, practices, and procedures. Provides staff with additional assistance regarding complex research for Visa Debit Cards, Netteller, Item Processing, and any other issues that arise. This can include opening JHA support cases as needed. Handles customer inquiries/complaints of a more complex...

About the Role Tellers provide outstanding service to customers while accurately performing account transactions. Position uses knowledge of bank products and services to effectively cross-sell online banking services and to refer customers to other bank products. Promotes increased customer use of bank products and services to enhance customer satisfaction. Position complies with all banking laws and regulations.  POSITION DETAILS: Two full-time (40 hours/week) positions are available; Missoula branch location to be determined.  Must be available to work M-F between hours of 6:30 a.m. - 6:30 p.m.  DUTIES AND RESPONSIBILITIES: Processing Transactions:  Complete customer transactions in a timely and accurate manner, while exhibiting patience, attention to detail, and in accordance with guidelines and procedures. Perform other duties related to handling money/transactions including, but not limited to, processing deposits, withdrawals, and money...

About the Role This  Part Time (30 hours per week)  Teller will greet customers with a smile, assess and fill their needs in a professional manner.  This person must have the ability to communicate effectively while working quickly and with accuracy.  The employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank. Come join an amazing team that finds satisfaction in serving our customers and community! Essential Functions Processes Deposits, Withdrawals, Cashes Checks (Customer & Non-Customer), Buys & Sells Cash, Change Orders, Cash Advances, Loan Payments, Cashier's Checks, GL Credit/Debit, Advice of Credit/Debits, Canadian Exchanges, telephone transfers, Print Statements and cashes Savings Bonds Properly...

About the Role The Commercial Loan Assistant position requires knowledge of commercial loans and documentation, as well as, the ability to review and prepare commercial loan closings, effectively communicate with customers, vendors, lenders, and co-workers to provide a variety of administrative duties.  Carry out basic accounting functions. The employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank. ESSENTIAL FUNCTIONS: Assist commercial loan officer with new loan applicants, to include interviewing clients when needed.  Gathering initial documentation necessary to make loan decisions, i.e. credit bureau reports, OFAC, lien searches, tax notices, order appraisals, title commitments, etc. Assist account officer in the...

SUMMARY First Support employees provide an initial level of application and operational support to internal end-users.  The First Support Team is responsible for providing a centralized point of contact for all internal users to communicate problems, questions, and suggestions for enhancements. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Field all levels of application support and operational calls from bank employees. Consistently and without fail, provide the highest levels of support and professionalism including the ability to effectively communicate not only with end-users, but also internal operations and third-party vendor support via phone, e-mail, and in-person. Resolve any customer inquiries or issues that fall within First Support’s “Scope of Practice” in a timely manner and properly escalate issues on a limited basis. Must demonstrate complex problem-solving skills when...

SUMMARY You believe customer service begins with exceeding customer expectations and are committed to the First Interstate Bank’s Service Commitments.  You embrace change as an essential function of growth and the opportunity to learn excites you.  ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Process a variety of routine financial transactions including check cashing, withdrawals, deposits, credit card and loan payments; and, balance a cash drawer or vault. Answers questions and/or resolves complex technical problems on customer accounts. Actively learns, demonstrates, and fosters First Interstate Bank corporate culture in all actions and words. Take personal initiative and are a positive example for others to emulate. Demonstrates compliance with all bank regulations for assigned job function.  Knowledge may be gained through coursework and on-the-job...

SUMMARY Provides prompt and courteous client service.  Must possess a clear understanding of the technical aspects and benefits of products and services offered to our clients. Open and close all types of accounts. Assists customers with requests and other information regarding accounts.  ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Greet clients coming into the branch and answer incoming phone calls. Deliver personalized customer service relating to questions and/or resolving basic technical problems on customer accounts including the address and pin changes. Process a variety of routine financial transactions including check cashing, withdrawals, deposits, credit card, and loan payments, and, balance a cash drawer or vault. Open and maintain basic consumer checking and savings accounts, consumer credit cards. Actively learns, demonstrates, and fosters First Interstate...

SUMMARY This role serves as the account executive for new and existing complex clients and will be responsible for managing a portfolio with Average Loans Outstanding from $20MM to $50MM.  Establishes and maintains a “trusted advisor” relationship with clients based on knowledgeable advice that is aligned to the clients’ business objectives and lifecycle.  Develops and grows the new business and builds/maintains strong relationships with prospects.  Drives financial performance through profitable revenue and growth, and quality credit. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Achieves individual annual production and growth goals for loans, deposits, and fees to ensure the bank meets its overall financial targets and conforms to credit terms. Uses the Dashboard to track performance. Initiates and develops new business through outside business development...

Busy Flathead Valley Manufacturer is looking for a Customer Service Liaison to add to their team. As an inside sales representative, CSR will handle all incoming requests from both external customers and the company's sales professionals.  This person will serve as the liaison between the customers and all of the company's different departments to include production. Attention to detail is essential in this important hub role. Responsibilities include: Estimate and quote projects Receive new and repeat orders from the sales department or directly from customers and enter details into the system Serve as liaison with customer, sales, production, quality, and shipping departments and communicate any customer concerns or requirements. Record order requests, coordinate deadlines, prepare work tickets. Answer incoming calls and correspondence  Monitor production schedules and expedite delivery per customer requests. Details: This is a full time,...

A Missoula office is now hiring for a full-time, long-term Receptionist. As a Receptionist, you will be answering phones, scanning files, scheduling sales appointments, and other clerical duties. This is a great position for someone who is excellent with customer service and enjoys supporting a team. Job Requirements of a Receptionist: Maintain a friendly phone demeanor even when dealing with upset customers. Word processing skills. Familiar with Microsoft Office Suite (Excel, Word, and Outlook Calendars.) Knowledge of QuickBooks helpful. Be quick thinking and organized. The schedule is Monday through Friday, 8 am-4:30 pm (30-minute lunch) with a starting wage at $13.00 per hour.  For more information, call or text Grady in our LC Staffing Missoula Office at 406-542-3377

This job opportunity is for a Full-Time Teller position located at our Heights/Wicks Branch. Experienced Tellers and/or New Account Representatives are encouraged to apply. The position requires extensive customer service skills, a positive attitude, and expressed enthusiasm.  Process all customer deposits, withdrawals, loan payments, sell bank checks, and follow established procedures.  Requires knowledge of bank products and services.  Properly balance cash drawer.  Promptly report any discrepancies to the supervisor.  Must have the ability to work in a team atmosphere and actively promote Western Security Bank by cross-selling products and services.  Refer prospects to the new account area for further explanation of the services recommended and/or to open the accounts.  Demonstrates a high degree of accountability through the utilization of skills, knowledge, and actions that protect the assets of Western Security Bank and its...

If you're someone who has an outgoing personality and enjoys interacting with other individuals, this opportunity might be the right fit for you! You are going to be the go-to when customers are looking for assistance or have questions. Putting the customers' needs before anything else will ensure your success within the company and also maintain that customer relationship for years to come! As the Customer Service Manager, you'll have new experiences every day and a chance to create new connections with every interaction!  Position Summary: Ensure that all customer service interactions portrays a knowledgeable & professional demeanor consistent with brand expectations. Put customers at the center of everything you do Identify pain points in current policies or processes, and work towards developing a plan and implementing a solution to such pain points. Handle customer support tasks directly, including answering phone calls, live chats, and emails...

Local bank is looking to bring on a Part-time Teller who will be processing financial transactions for customers! Essential Functions: Process pay and receive transactions to include deposits, withdrawals, and cashed checks  Process cash transactions utilizing the cash recyclers  Accept loan payments, payoffs, and process loan inquiries  Assist customers with closing accounts  Issue money orders and cashier checks  Process stop payment requests Assist with outgoing wire transfer requests  May assist customers with safe deposit rent payments and entrance to boxes  Process bank by mail and night deposit transactions  Process change orders for customers Complete and review BSA/AML reports when necessary – keep apprised of BSA regulatory requirements Assist customers with account inquiries and reconcilements Handle cash and all transactions with accuracy and within cash limit authority...

A local bank with locations in Kalispell, Columbia Falls, and Whitefish is looking to bring on a friendly and upbeat Bank Teller! This company will always choose to hire within so there is always room for advancement in the company. The CEO and CFO are present and care about the employees and their relationships. They do offer some staff lunches and have days where treats are brought in! Yum! If you are someone who enjoys working in a financial institution and has the know-how in handling money, we want you! Overview:  The ideal candidate has experience serving customers, handling difficult situations, or challenging customer interactions. The individual has cash handling experience, is friendly, upbeat, kind. Although it would be fantastic if the individual had experience in a financial institution, experience in retail or restaurant may work as well. Details: The schedule is Monday through Friday at a wage of $13.50/hour For questions and answers, call or text...