Zoot Enterprises, Inc. is now accepting applications for a Senior Configuration Management Analyst. The Senior Configuration Management Analyst position focuses on the definition, development, implementation, and maintenance of Configuration Management (CM) processes to ensure Zoot’s systems and software are deployed in a consistent, reliable, and efficient manner. The Senior Configuration Management Analyst ensures adherence to all CM processes. Additionally, Senior Configuration Management Analysts ensure all CM assets and configurations within Zoot systems and software are identified, managed, maintained, and audited.
The IT Service Delivery group supports Zoot’s technical infrastructure by ensuring the availability of supportable, reliable, resilient, and scalable environments and focuses on implementing process-oriented methodologies to assist Zoot in increasing system reliability and deployment consistency while decreasing the time and...
Jan 18, 2021
Full time
Zoot Enterprises, Inc. is now accepting applications for a Senior Configuration Management Analyst. The Senior Configuration Management Analyst position focuses on the definition, development, implementation, and maintenance of Configuration Management (CM) processes to ensure Zoot’s systems and software are deployed in a consistent, reliable, and efficient manner. The Senior Configuration Management Analyst ensures adherence to all CM processes. Additionally, Senior Configuration Management Analysts ensure all CM assets and configurations within Zoot systems and software are identified, managed, maintained, and audited.
The IT Service Delivery group supports Zoot’s technical infrastructure by ensuring the availability of supportable, reliable, resilient, and scalable environments and focuses on implementing process-oriented methodologies to assist Zoot in increasing system reliability and deployment consistency while decreasing the time and...
About PFL PFL was born from a chat between two friends fly-fishing on the Yellowstone River. What began as a local print shop based in Livingston, Montana has transformed into the category leader in Tactile Marketing Automation. At PFL, we have transformed the way that businesses interact with their customers and prospects to create meaningful connections across crowded marketing and sales channels. Our customers range in their size and sophistication from early-stage scale-ups all the way to Fortune 100 global brands.
We believe in agility, quickly adapting to the ever-changing needs of our customers, and never compromise on delivering high-quality solutions. We also believe that our employees deserve the ability to chart their own path at PFL, and we encourage on-the-job learning and continuous improvement.
About the role: The goal of the Solutions Architecture and Professional Services team is to ensure that our customers successfully adopt PFL technology...
Jan 18, 2021
Full time
About PFL PFL was born from a chat between two friends fly-fishing on the Yellowstone River. What began as a local print shop based in Livingston, Montana has transformed into the category leader in Tactile Marketing Automation. At PFL, we have transformed the way that businesses interact with their customers and prospects to create meaningful connections across crowded marketing and sales channels. Our customers range in their size and sophistication from early-stage scale-ups all the way to Fortune 100 global brands.
We believe in agility, quickly adapting to the ever-changing needs of our customers, and never compromise on delivering high-quality solutions. We also believe that our employees deserve the ability to chart their own path at PFL, and we encourage on-the-job learning and continuous improvement.
About the role: The goal of the Solutions Architecture and Professional Services team is to ensure that our customers successfully adopt PFL technology...
Qualifications
Software Development: 3 years (Required)
A criminal background check (Required)
US work authorization (Required)
Bachelor's (Preferred)
Project Management: 1 year (Preferred)
PMP certification (Preferred)
Scrummaster certification (Preferred)
Full Job Description We are looking for the right person to add to our software development team, currently consisting of 14 software specialists who care for one another while honoring each other’s differences. We are passionate about teaming up with organizations to deliver their vision while maintaining a work-life balance in beautiful Western Montana. We pride ourselves in being disciplined & organized about our work and communication, treat clients as partners, and offer solutions as well as programming services. Together, we succeed with mutual respect and kindness.
Required Skills and...
Jan 25, 2021
Full time
Qualifications
Software Development: 3 years (Required)
A criminal background check (Required)
US work authorization (Required)
Bachelor's (Preferred)
Project Management: 1 year (Preferred)
PMP certification (Preferred)
Scrummaster certification (Preferred)
Full Job Description We are looking for the right person to add to our software development team, currently consisting of 14 software specialists who care for one another while honoring each other’s differences. We are passionate about teaming up with organizations to deliver their vision while maintaining a work-life balance in beautiful Western Montana. We pride ourselves in being disciplined & organized about our work and communication, treat clients as partners, and offer solutions as well as programming services. Together, we succeed with mutual respect and kindness.
Required Skills and...
Alright all you tech-heads, we have a mission for ya! A local Montana manufacturer is now hiring for a long-term and full-time I.T. Integration Technician.
As an I.T. Integration Tech, you will install hardware, radios, cables, and connectors by crimping, soldering, etc.
To qualify for this position, you must have at least 2 years of experience within the following areas:
I.T. experience.
Reading and following CAD drawings.
Reading and interpreting spreadsheets.
Knowledge of circuit boards, processors, chips, computer hardware & software, including applications and programming.
Security or surveillance systems.
Data networking.
Business phone system installation & programming.
The schedule is Monday through Friday, 6:30 am-3 pm with overtime as needed. Starting wages are $15.50 - $17.00 per hour with full benefits including paid time off, paid holidays, 401K, health, dental, and vision insurance along with discounts to many of...
Jan 25, 2021
Full time
Alright all you tech-heads, we have a mission for ya! A local Montana manufacturer is now hiring for a long-term and full-time I.T. Integration Technician.
As an I.T. Integration Tech, you will install hardware, radios, cables, and connectors by crimping, soldering, etc.
To qualify for this position, you must have at least 2 years of experience within the following areas:
I.T. experience.
Reading and following CAD drawings.
Reading and interpreting spreadsheets.
Knowledge of circuit boards, processors, chips, computer hardware & software, including applications and programming.
Security or surveillance systems.
Data networking.
Business phone system installation & programming.
The schedule is Monday through Friday, 6:30 am-3 pm with overtime as needed. Starting wages are $15.50 - $17.00 per hour with full benefits including paid time off, paid holidays, 401K, health, dental, and vision insurance along with discounts to many of...
AstroHire client PFL (PFL Tech, Inc.) was founded in 1999 and now serves 12,000 customers. Backed by Goldman Sachs Growth Equity, Major global brands like - Salesforce, Zoom, Paycor, Okta, and hundreds more use PFL to orchestrate Tactile Marketing Automation ® programs.
The Opportunity - Enterprise (Fortune 500 and Global 2,000) Enterprise customer demand for PFL’s Tactile Marketing Automation - TMA® Platform and Personal Marketing Center® have continued to accelerate. TMA inserted PFL into a new market that sits at the intersection of three multi-billion dollar markets : CRM; Marketing Technology; and Direct Mail, Promotional and Fulfillment.
PFL - Investing in the Enterprise. PFL continues to invest in our market-leading products, processes, and high- caliber people to serve the Enterprise.
Winning through teamwork . PFL’s internal resources, cross-company experts, and external partners are poised to help you sell to the...
Jan 25, 2021
Full time
AstroHire client PFL (PFL Tech, Inc.) was founded in 1999 and now serves 12,000 customers. Backed by Goldman Sachs Growth Equity, Major global brands like - Salesforce, Zoom, Paycor, Okta, and hundreds more use PFL to orchestrate Tactile Marketing Automation ® programs.
The Opportunity - Enterprise (Fortune 500 and Global 2,000) Enterprise customer demand for PFL’s Tactile Marketing Automation - TMA® Platform and Personal Marketing Center® have continued to accelerate. TMA inserted PFL into a new market that sits at the intersection of three multi-billion dollar markets : CRM; Marketing Technology; and Direct Mail, Promotional and Fulfillment.
PFL - Investing in the Enterprise. PFL continues to invest in our market-leading products, processes, and high- caliber people to serve the Enterprise.
Winning through teamwork . PFL’s internal resources, cross-company experts, and external partners are poised to help you sell to the...
Zoot Enterprises, Inc. is currently accepting applications for Service Desk Technicians. The Service Desk Technician position acts as the first responder to internal and external client inquiries about products and services. They provide technical assistance to computer system users while handling and resolving issues, also facilitating issue resolution and tracking, while keeping the client informed of progress. The Service Desk Technician position is fast-paced and requires regular management of changing priorities.
The Service Desk provides support 24 hours a day, 7 days a week, 365 days per year. Varied work schedules are required to provide this level of support. An identified shift could include weekdays, weekends, and/or rotating afternoon and overnight shifts. Tier 1 provides the first line of defense for support questions and issues including Timely communication to all client inquiries. Keeps users informed about the status of their...
Jan 18, 2021
Full time
Zoot Enterprises, Inc. is currently accepting applications for Service Desk Technicians. The Service Desk Technician position acts as the first responder to internal and external client inquiries about products and services. They provide technical assistance to computer system users while handling and resolving issues, also facilitating issue resolution and tracking, while keeping the client informed of progress. The Service Desk Technician position is fast-paced and requires regular management of changing priorities.
The Service Desk provides support 24 hours a day, 7 days a week, 365 days per year. Varied work schedules are required to provide this level of support. An identified shift could include weekdays, weekends, and/or rotating afternoon and overnight shifts. Tier 1 provides the first line of defense for support questions and issues including Timely communication to all client inquiries. Keeps users informed about the status of their...
As a User Interface (UI) Manager, you’ll be just as passionate about people as all things design. You’ll apply that passion to shape our design direction - transforming business goals into world-class experiences that truly meet customer needs while motivating a team of talented UI designers. You’ve crafted beautiful and usable design systems, and have a track record for fostering collaboration and adoption of said systems. You’re known as an amazing communicator and collaborator, and you have a knack for inspiring others.
Responsibilities:
UI Design: Create outstanding, beautiful & innovative experiences as represented through our next-gen design system.
Craft a UI design vision and strategy with the UI team to ensure that the Design System drives results based on the understanding of customer and business needs.
Evangelize and coordinate usage of the Design System across UX and engineering teams, increasing efficiency...
Jan 18, 2021
Full time
As a User Interface (UI) Manager, you’ll be just as passionate about people as all things design. You’ll apply that passion to shape our design direction - transforming business goals into world-class experiences that truly meet customer needs while motivating a team of talented UI designers. You’ve crafted beautiful and usable design systems, and have a track record for fostering collaboration and adoption of said systems. You’re known as an amazing communicator and collaborator, and you have a knack for inspiring others.
Responsibilities:
UI Design: Create outstanding, beautiful & innovative experiences as represented through our next-gen design system.
Craft a UI design vision and strategy with the UI team to ensure that the Design System drives results based on the understanding of customer and business needs.
Evangelize and coordinate usage of the Design System across UX and engineering teams, increasing efficiency...
About you: You like figuring out complex problems and have a proven record of leading teams and developing talent in an organization.
About the Job: As a Business Analyst Manager, you will be responsible for leading the team of Business Analysts and helping take project ideas from concept to reality by crafting solutions to problems and opportunities.
About PFL: Our mantra at PFL is to: Help our customers be more successful . It’s a part of our core, deep in our DNA. In the beginning, that meant state-of-the-art manufacturing and custom print solutions to fit each customer’s unique need. As we grow, making our customers successful means developing technology solutions that change the way they connect with prospects and drive results. Combined, our custom print solutions and SaaS offerings are carving out new categories in marketing automation and sales enablement to help those we serve to achieve their business goals. PFL employs...
Jan 18, 2021
Full time
About you: You like figuring out complex problems and have a proven record of leading teams and developing talent in an organization.
About the Job: As a Business Analyst Manager, you will be responsible for leading the team of Business Analysts and helping take project ideas from concept to reality by crafting solutions to problems and opportunities.
About PFL: Our mantra at PFL is to: Help our customers be more successful . It’s a part of our core, deep in our DNA. In the beginning, that meant state-of-the-art manufacturing and custom print solutions to fit each customer’s unique need. As we grow, making our customers successful means developing technology solutions that change the way they connect with prospects and drive results. Combined, our custom print solutions and SaaS offerings are carving out new categories in marketing automation and sales enablement to help those we serve to achieve their business goals. PFL employs...
About you:
You like figuring out complex problems and have a proven record of working with teams to drive improvements.
About the Job:
As a Business Analyst, you will be responsible for taking projects from concept to reality. You will be accountable for managing and coordinating resources and developers to deliver on-time software releases. You will analyze business metrics to identify opportunities and develop written documents that translate business needs into programming requirements.
About PFL:
Our mantra at PFL is to: Help our customers be more successful . It’s a part of our core, deep in our DNA. In the beginning, that meant state-of-the-art manufacturing and custom print solutions to fit each customer’s unique need. As we grow, making our customers successful means developing technology solutions that change the way they connect with prospects and drive results. Combined, our custom print solutions and SaaS...
Jan 18, 2021
Full time
About you:
You like figuring out complex problems and have a proven record of working with teams to drive improvements.
About the Job:
As a Business Analyst, you will be responsible for taking projects from concept to reality. You will be accountable for managing and coordinating resources and developers to deliver on-time software releases. You will analyze business metrics to identify opportunities and develop written documents that translate business needs into programming requirements.
About PFL:
Our mantra at PFL is to: Help our customers be more successful . It’s a part of our core, deep in our DNA. In the beginning, that meant state-of-the-art manufacturing and custom print solutions to fit each customer’s unique need. As we grow, making our customers successful means developing technology solutions that change the way they connect with prospects and drive results. Combined, our custom print solutions and SaaS...
Loenbro is looking to add to our growing team. We are looking for a motivated individual to support our disperse team from our Great Falls office. This position will perform analytical, technical, and administrative work in the planning, design, and installation of new and existing personal computer systems, workstations, or servers; diagnoses and resolves problems in response to customer reported incidents; confers with end-users to determine types of hardware and software required; installs new hardware and software and maintains existing components; trains end-users in the use of equipment and software; performs general maintenance tasks; troubleshoots and resolves issues with computer systems and peripheral equipment located throughout the organization; prepares progress reports for all work performed; evaluates products for compatibility, expandability, and ease of use and support; recommends to management the support or nonsupport of evaluated products; conducts...
Jan 15, 2021
Full time
Loenbro is looking to add to our growing team. We are looking for a motivated individual to support our disperse team from our Great Falls office. This position will perform analytical, technical, and administrative work in the planning, design, and installation of new and existing personal computer systems, workstations, or servers; diagnoses and resolves problems in response to customer reported incidents; confers with end-users to determine types of hardware and software required; installs new hardware and software and maintains existing components; trains end-users in the use of equipment and software; performs general maintenance tasks; troubleshoots and resolves issues with computer systems and peripheral equipment located throughout the organization; prepares progress reports for all work performed; evaluates products for compatibility, expandability, and ease of use and support; recommends to management the support or nonsupport of evaluated products; conducts...
Responsible for ensuring that quality customer service is provided to all First Interstate Bank departments/branches requiring enterprise platform or end user support. Has the responsibility for all the activities associated with the identification, prioritization, and resolution of problems with all enterprise platform software and infrastructure applications. Leads staff and ensures that all assigned applications/software used by FIB is operational during defined business hours. Ensures that all related service requests, as well as incidents/problems, are properly documented in our service management system.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned.
Supervision, leadership, and management of the UCC team. Recruiting, hiring, training, evaluation and mentoring of staff to ensure positive employee development.
Institute strong governance to lead and direct the UCC group with standard...
Jan 14, 2021
Full time
Responsible for ensuring that quality customer service is provided to all First Interstate Bank departments/branches requiring enterprise platform or end user support. Has the responsibility for all the activities associated with the identification, prioritization, and resolution of problems with all enterprise platform software and infrastructure applications. Leads staff and ensures that all assigned applications/software used by FIB is operational during defined business hours. Ensures that all related service requests, as well as incidents/problems, are properly documented in our service management system.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned.
Supervision, leadership, and management of the UCC team. Recruiting, hiring, training, evaluation and mentoring of staff to ensure positive employee development.
Institute strong governance to lead and direct the UCC group with standard...
Implement, enhance, document, and support assigned software applications and assist various internal departments with further development of applications. This position is responsible for serving as the primary contact between the vendor and business unit and will work with management and project teams regularly to resolve outstanding issues and complete routine to complex tasks and project deliverables.
Primary system responsibility includes Black Knight along with other mortgage-based systems.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned.
System Administration for the software:
Research, test, and assist in the deployment of upgrades and releases while adhering to documented change management processes and procedures.
Provide tier two help desk assistance to issues escalated from First Support on assigned applications. Assist System Administrator I team members with escalated issues.
Provide...
Jan 14, 2021
Full time
Implement, enhance, document, and support assigned software applications and assist various internal departments with further development of applications. This position is responsible for serving as the primary contact between the vendor and business unit and will work with management and project teams regularly to resolve outstanding issues and complete routine to complex tasks and project deliverables.
Primary system responsibility includes Black Knight along with other mortgage-based systems.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned.
System Administration for the software:
Research, test, and assist in the deployment of upgrades and releases while adhering to documented change management processes and procedures.
Provide tier two help desk assistance to issues escalated from First Support on assigned applications. Assist System Administrator I team members with escalated issues.
Provide...
Develop, implement, enhance, document, and support the organization’s most complex, multifaceted software applications, critical to the day-to-day functions of the bank. This position is responsible for serving as the primary contact between the vendor and business unit and will report to various levels of management across multiple divisions of the organization on the status of the systems, including any outstanding issues and successes.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned.
System Administration for the software:
Research, test, schedule, and deploy upgrades and releases while adhering to documented change management processes and procedures.
Provide tier two help desk assistance to issues escalated from First Support on critical applications. Provide leadership and guidance to System Administrator level I and II team members with escalated issues.
Provide subject matter expertise to...
Jan 14, 2021
Full time
Develop, implement, enhance, document, and support the organization’s most complex, multifaceted software applications, critical to the day-to-day functions of the bank. This position is responsible for serving as the primary contact between the vendor and business unit and will report to various levels of management across multiple divisions of the organization on the status of the systems, including any outstanding issues and successes.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned.
System Administration for the software:
Research, test, schedule, and deploy upgrades and releases while adhering to documented change management processes and procedures.
Provide tier two help desk assistance to issues escalated from First Support on critical applications. Provide leadership and guidance to System Administrator level I and II team members with escalated issues.
Provide subject matter expertise to...
A Bozeman technology company is looking to bring on an IT Support Technician! Take advantage of this great opportunity and apply today! Yearly salary starts out between $50,000 and $55,000 depending on experience! Experience: At least 3-years in a similar role. Understanding how a business level network works along with basic server and workstation knowledge is a must. You will also use Office 365 and other cloud services heavily. You must know how to troubleshoot basic and complex IT related issues with networks, servers, Windows, Mac, wireless, printers, reset Active Directory user account passwords, account creation, DNS, DHCP, and other common small business IT-related systems. • Education: Associate degree or higher or industry certifications with Microsoft, CompTIA, Cisco, and other leading products. • Skills: Good people skills. A high level of customer service is required. We want all our customers to know we care for their needs and...
Jan 07, 2021
Direct Hire
A Bozeman technology company is looking to bring on an IT Support Technician! Take advantage of this great opportunity and apply today! Yearly salary starts out between $50,000 and $55,000 depending on experience! Experience: At least 3-years in a similar role. Understanding how a business level network works along with basic server and workstation knowledge is a must. You will also use Office 365 and other cloud services heavily. You must know how to troubleshoot basic and complex IT related issues with networks, servers, Windows, Mac, wireless, printers, reset Active Directory user account passwords, account creation, DNS, DHCP, and other common small business IT-related systems. • Education: Associate degree or higher or industry certifications with Microsoft, CompTIA, Cisco, and other leading products. • Skills: Good people skills. A high level of customer service is required. We want all our customers to know we care for their needs and...
THE COMPANY
https://rebrand.ly/EnterpriseSales (Or apply via Email using this application)
AstroHire client PFL (PFL Tech, Inc.) was founded in 1999 and now serves 12,000 customers. Backed by Goldman Sachs Growth Equity, Major global brands like - Salesforce, Zoom, Paycor, Okta, and hundreds more use PFL to orchestrate Tactile Marketing Automation ® programs.
The Opportunity - Enterprise (Fortune 500 and Global 2,000)
Enterprise customer demand for PFL’s Tactile Marketing Automation - TMA® Platform and Personal Marketing Center® have continued to accelerate. TMA inserted PFL into a new market that sits at the intersection of three multi-billion dollar markets : CRM; Marketing Technology; and Direct Mail, Promotional and Fulfillment.
PFL - Investing in the Enterprise. PFL continues to invest in our market-leading products, processes, and high- caliber people to serve the Enterprise.
Winning through teamwork . PFL’s internal resources,...
Jan 07, 2021
Full time
THE COMPANY
https://rebrand.ly/EnterpriseSales (Or apply via Email using this application)
AstroHire client PFL (PFL Tech, Inc.) was founded in 1999 and now serves 12,000 customers. Backed by Goldman Sachs Growth Equity, Major global brands like - Salesforce, Zoom, Paycor, Okta, and hundreds more use PFL to orchestrate Tactile Marketing Automation ® programs.
The Opportunity - Enterprise (Fortune 500 and Global 2,000)
Enterprise customer demand for PFL’s Tactile Marketing Automation - TMA® Platform and Personal Marketing Center® have continued to accelerate. TMA inserted PFL into a new market that sits at the intersection of three multi-billion dollar markets : CRM; Marketing Technology; and Direct Mail, Promotional and Fulfillment.
PFL - Investing in the Enterprise. PFL continues to invest in our market-leading products, processes, and high- caliber people to serve the Enterprise.
Winning through teamwork . PFL’s internal resources,...
The Technical Product Specialist/Non-Profit Technical Support Engineer (TSE) occupies a crucial corner of Foundant’s Client Services operations and requires an in-depth understanding of both Foundant’s Non-profit Core product and Fund Accounting principles. The high-level purpose of this role is to serve as the liaison between the different functional areas of the Non-profit Core experience (Support, Product Management, Product Engineering, and Learning & Development (L&D).
This position would also be the primary source of knowledge regarding the Non-profit Core product on the Support team and would need to be available to field questions and assist with more challenging or accounting focused incoming Non-profit Core cases. The Technical Product Specialist/Non-profit Core -TSE would be responsible for educating and training the Support team, helping to define and give insight for new policies, initiatives, and procedures as it relates to the Support...
Jan 04, 2021
Full time
The Technical Product Specialist/Non-Profit Technical Support Engineer (TSE) occupies a crucial corner of Foundant’s Client Services operations and requires an in-depth understanding of both Foundant’s Non-profit Core product and Fund Accounting principles. The high-level purpose of this role is to serve as the liaison between the different functional areas of the Non-profit Core experience (Support, Product Management, Product Engineering, and Learning & Development (L&D).
This position would also be the primary source of knowledge regarding the Non-profit Core product on the Support team and would need to be available to field questions and assist with more challenging or accounting focused incoming Non-profit Core cases. The Technical Product Specialist/Non-profit Core -TSE would be responsible for educating and training the Support team, helping to define and give insight for new policies, initiatives, and procedures as it relates to the Support...
In the face of uncertainty and risk, we help clients create, implement, and sustain strategies for growth and value creation, portfolio optimization, differentiation, disruption, and business model/ecosystem transformation.
The Customer and Marketing practice of Deloitte is seeking customer-centered marketing leaders accustomed to working with Fortune 500 companies to transform their organizations. We are looking for Senior Strategists who have worked at the intersection of marketing, digital, and customer experience and who desire to be leaders in the space.
Work you’ll do Create and drive Marketing strategies that develop new businesses or turn around ailing ones. Leading efforts regarding digital transformation and disruptions.
Deliver innovative strategies that build compelling user experiences that lead to successful launches of large, complex initiatives.
Bring together strategic, creative, and technical skills to help understand how...
Jan 04, 2021
Full time
In the face of uncertainty and risk, we help clients create, implement, and sustain strategies for growth and value creation, portfolio optimization, differentiation, disruption, and business model/ecosystem transformation.
The Customer and Marketing practice of Deloitte is seeking customer-centered marketing leaders accustomed to working with Fortune 500 companies to transform their organizations. We are looking for Senior Strategists who have worked at the intersection of marketing, digital, and customer experience and who desire to be leaders in the space.
Work you’ll do Create and drive Marketing strategies that develop new businesses or turn around ailing ones. Leading efforts regarding digital transformation and disruptions.
Deliver innovative strategies that build compelling user experiences that lead to successful launches of large, complex initiatives.
Bring together strategic, creative, and technical skills to help understand how...
This an entry-level position that is responsible for day-to-day operations related to business-class technical support services.
Essential Job Duties and Responsibilities:
Alarm monitoring using various software platforms
Answer all support requests, troubleshoot, or escalate as required.
Troubleshoot various issues including but not limited to:
Network and transport support services
Business and residential telecommunication troubleshooting and escalations
Vision Net video conferencing solutions
PSAP/911 technical support
DNS, e-mail, and web hosting services
Maintain timely response to all customer support requests.
Provide accurate and detailed ticketing notes and e-mails including but not limited to:
Initial issue
Escalations and resolutions
All troubleshooting steps
Updating team leads, supervisors, and managers on all critical issues including outages
Promptly and accurately sending...
Jan 04, 2021
Full time
This an entry-level position that is responsible for day-to-day operations related to business-class technical support services.
Essential Job Duties and Responsibilities:
Alarm monitoring using various software platforms
Answer all support requests, troubleshoot, or escalate as required.
Troubleshoot various issues including but not limited to:
Network and transport support services
Business and residential telecommunication troubleshooting and escalations
Vision Net video conferencing solutions
PSAP/911 technical support
DNS, e-mail, and web hosting services
Maintain timely response to all customer support requests.
Provide accurate and detailed ticketing notes and e-mails including but not limited to:
Initial issue
Escalations and resolutions
All troubleshooting steps
Updating team leads, supervisors, and managers on all critical issues including outages
Promptly and accurately sending...
The IT Accounting Representative provides accounting support to the IT Department and PMO. This includes performing accounts payable activities by processing invoices and allocating costs to the appropriate division, corporate department, or project cost center. The IT Accounting Representative provides detailed information on assets to be added to the fixed assets and then reviews the fixed asset list quarterly to identify updates needed. The IT Accounting Representative performs project cost accounting by maintaining and reconciling project cost centers. This includes working with accounting to determine which costs are capitalized and/or expensed and then allocating those costs to the appropriate division or corporate department. Communications may involve motivating, influencing, educating, and/or advising others on matters of significance.
This is a Corporate position located in Missoula, MT. The entry rate for this position is $16.70 per hour. All...
Dec 28, 2020
Full time
The IT Accounting Representative provides accounting support to the IT Department and PMO. This includes performing accounts payable activities by processing invoices and allocating costs to the appropriate division, corporate department, or project cost center. The IT Accounting Representative provides detailed information on assets to be added to the fixed assets and then reviews the fixed asset list quarterly to identify updates needed. The IT Accounting Representative performs project cost accounting by maintaining and reconciling project cost centers. This includes working with accounting to determine which costs are capitalized and/or expensed and then allocating those costs to the appropriate division or corporate department. Communications may involve motivating, influencing, educating, and/or advising others on matters of significance.
This is a Corporate position located in Missoula, MT. The entry rate for this position is $16.70 per hour. All...