12 Information Technology jobs

SUMMARY First Support employees provide an initial level of application and operational support to internal end-users.  The First Support Team is responsible for providing a centralized point of contact for all internal users to communicate problems, questions, and suggestions for enhancements. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Field all levels of application support and operational calls from bank employees. Consistently and without fail, provide the highest levels of support and professionalism including the ability to effectively communicate not only with end-users, but also internal operations and third-party vendor support via phone, e-mail, and in-person. Resolve any customer inquiries or issues that fall within First Support’s “Scope of Practice” in a timely manner and properly escalate issues on a limited basis. Must demonstrate complex problem-solving skills when...

Company Description Quiq is a fast-growing technology company based in Bozeman, MT. We make it easy for consumers to engage with companies via text messaging. Do you ever wish you could just message a company for help instead of having to call or email? Us too! That’s exactly why Quiq was founded. We strive to make everyone’s life easier by providing companies with a messaging platform Of note, our leadership team is extremely experienced in the customer service and customer experience marketspace, with numerous successes under their belt. As we continue to build Quiq, there’s a perfect spot for you to grow with us. Our Mission Our mission is to improve the way customers communicate with companies. We believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via messaging,...

Our client, a leading technology firm in Bozeman, is seeking your help as a Finance and Administrative Associate.  Overview: This company has been in business for many years and has a great team of employees who are looking for someone to assist with light accounting, some H/R, Excel spreadsheet creation, and client services. Must be comfortable in a technical environment! Details: This is a Monday through Friday role and pays up to $41,000 per year to start. It offers excellent benefits, including 8 paid Holidays, 3 weeks PTO, Blue Cross medical insurance, and 3% IRA match.  If you are looking for a company where you can help contribute to a great team, apply today! For questions and answers, please call or text Christina in our LC Staffing Bozeman office at (406) 582-8795

Superior Traffic Services is looking for a person to take care of our in-house computing needs.  This is a “hands-on” position responsible for addressing virtually everything related to computers, internet connectivity, and internet security for employees.  In large part, it will be maintaining Windows machines and making sure the office network is in good shape.  This will also include keeping track of software updates and SAAS due dates, building a fleet of company-specific devices (likely laptops), as well as handling internet security.  Superior Traffic Services is a fast-growing company, and this position will need to have the foresight to plan for an increasing staff.  Our company does its own software development and creation of IoT devices.  While the in-house and customer-facing computer work is not anticipated to overlap, a responsive, ingenious, and dependable environment between all employees at Superior Traffic Services is paramount.  Job Description:...

Position Overview:  Superior Traffic Services needs a dedicated person to test software prior to rollouts and to perform routine testing on existing software.  The intent is to find and address bugs in the testing environment in advance rather than in the field after the fact. Test cases and procedures need to be comprehensive in nature and well documented. The ideal candidate will be able to establish and document a baseline set of tests to cover a standard set of configurations and will be able to grow that set of tests to ensure that future improvements do not break existing functionality. Testing would include a mix of unit testing, integration testing, system testing, and acceptance testing.  Other testing would include electronics testing, as well as monitoring of output voltages and subsequent analysis of the time series data to determine if the device specifically and the system as a whole are operating nominally.  Testing will need to be...

SUMMARY & OBJECTIVE As a member of the Deployment & Configuration Team under Implementation Management, you will be responsible for setting up, configuring, and troubleshooting a wide range of our unique and highly customizable software solutions – the EDULOG suite of applications.   PRIMARY FUNCTIONS Respond, troubleshoot, and resolve issues and problems discovered while installing EDULOG applications both remote customer locations and in our internal, hosted environment, escalating issues to more experienced technicians when appropriate. Suggest potential solutions to developing problems, and recommend modifications that may result in permanent fixes. Provide customer-focused technical assistance and communicate outcomes/issues with project managers and customers during the implementation process. Follow and abide by installation and implementation procedures, project plans, and related documentation to ensure a high level of success...

ALPS Corporation, in Missoula, Montana, is the nation's largest direct writer of lawyers' malpractice insurance and an employer of choice.  We are looking to fill our Systems Administrator position. We are looking for an individual whose skillset has a balance of people skills and technical expertise to conduct system administration tasks. You'll learn how to help customers overcome tough challenges through monitoring system performance management.  This position has the potential to be autonomous and manage multiple facets of our IT department. This is an opportunity to gain experience in troubleshooting a wide variety of systems and networks, including high volume and high availability systems.  Knowledge of ticket systems and Microsoft365 processes would be very helpful in this role. Ability to troubleshoot problems and issues identified and implement corrective actions. Ability to unpack, move, install IT equipment weighing up to 25 pounds. ESSENTIAL...

Local software company  is looking to bring on a qualified Accounting Support Technician Why join the team? This company prides themselves on their positive and upbeat company culture, so if you’re a fit for what they’re looking for, they can’t wait to meet you! The ideal candidate for the Accounting Support Technician position is an individual who is team-oriented and goal-driven with a hunger to hit and exceed objectives while providing excellent customer service.  If you thrive in a problem-solving environment and have a desire to help people find solutions then this position is for you. Skill and Knowledge Qualifications: Have an associate’s degree in accounting and/or 2 to 3 years of hands-on accounting experience Proper phone etiquette; Demonstrated proficiency in typing and grammar; Knowledge of relevant software computer applications and equipment; Knowledge of customer service principles and...

About the Role We are seeking an experienced security analyst to join our growing organization! The Senior Information Security Analyst position is tasked with designing, developing, administering, and tuning security event monitoring and intrusion detection related systems while providing support for new analytic methods for detecting threats. The Senior Analyst will maintain knowledge on the latest intelligence and attack methodologies to take corrective actions during security incidents and is the second level escalation point for corrective action on security events from SIEM while tuning out false positives. Examines Big Data for patterns of malicious or unwanted activities in the enterprise. This position is the primary incident responder for security incidents however, when expert knowledge is required for Incident Response, escalates the Incident to Information Security Engineers. This position will also do other duties as assigned and reports to the Information...

About the Role We are seeking an experienced security analyst to join our growing organization! The Senior Information Security Analyst position is tasked with designing, developing, administering, and tuning security event monitoring and intrusion detection related systems while providing support for new analytic methods for detecting threats. The Senior Analyst will maintain knowledge on the latest intelligence and attack methodologies to take corrective actions during security incidents and is the second level escalation point for corrective action on security events from SIEM while tuning out false positives. Examines Big Data for patterns of malicious or unwanted activities in the enterprise. This position is the primary incident responder for security incidents however, when expert knowledge is required for Incident Response, escalates the Incident to Information Security Engineers. This position will also do other duties as assigned and reports to the Information...

About the Role We are seeking an experienced security analyst to join our growing organization! The Senior Information Security Analyst position is tasked with designing, developing, administering, and tuning security event monitoring and intrusion detection related systems while providing support for new analytic methods for detecting threats. The Senior Analyst will maintain knowledge on the latest intelligence and attack methodologies to take corrective actions during security incidents and is the second level escalation point for corrective action on security events from SIEM while tuning out false positives. Examines Big Data for patterns of malicious or unwanted activities in the enterprise. This position is the primary incident responder for security incidents however, when expert knowledge is required for Incident Response, escalates the Incident to Information Security Engineers. This position will also do other duties as assigned and reports to the Information...

Essential Job Duties and Responsibilities: Provide technical support escalated by the level 1 technicians for advanced or on-site support for IPCentrex Phones and IT support for external and internal customers Work closely with the IT Services Admin to support customers on IT Managed services. Hosted Server, Hosted Exchange, and Connectwise. Assist the Systems Administrators and Engineers with configuration, maintenance, and monitoring of access servers, routers, wireless controllers, and Microsoft servers. Provide LAN support, designs, installs, maintains, and troubleshoots for the entire Blackfoot campus/remote locations, and IT infrastructure. Support IT needs at all levels of the organization. Maintain confidential information typically learned by having administrator privileges to configure and support the entire campus network and the applications that overlay the network. Provide IPCENTREX support, designs, installs, and troubleshoots our...