2 Management jobs

As the EUC Support Team Leader, you’ll be responsible for growing a team of Support Specialist supporting our customers around all aspects of endpoint computing, mobile device, and productivity software. Because this team is the face of Endpoint Utility to our customers, it is vital to be focused on interpersonal communication skills, coaching, mentoring and good customer service practices. You will assist Support Specialists as needed in responding to customer inquiries in person, via phone, email, and chat. You will collaborate extensively with the Senior Leadership Team to ensure the Support Team has the necessary people, processes and systems to ensure the success of our customers.. Job Details Recruit, coach, grow and retain a team of over performing Support Specialists focused on the constant success of our customers. Hands of leader always willing to jump in personally to support whenever necessary escalated customer needs...

About The Role This is a Corporate position located in Missoula, MT.   The entry-rate for this position is $110,555 + /annually (calculated for Missoula, MT). All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.   The role of the IT Systems Manager is to ensure stable operation of datacenter computer systems, including compute, virtualization, storage and backups. Leads a team of systems administrators and engineers, as well as maintains skills to fill in and perform systems management functions when necessary. This includes planning, designing, deploying, configuring, maintaining, supporting, and optimizing IT systems. This role’s core responsibilities include: Monitors the performance of information technology systems and makes recommendations for improving IT infrastructure. Oversees the...