14 jobs found in Billings

Provide back-office deposit operations services to First Interstate Bank branches by supporting the branches in their efforts to provide accurate, prompt, and courteous service to their customers regarding their Deposit Accounts as well as, Individual Retirement (IRA), Validation, Research & Returns, and Mailroom support tasks.  This role requires strong attention to detail and a high level of accuracy while maintaining excellent client service to internal and external clients. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Deliver superior service and support for all deposit operations services, both internal and external. Daily Processing of Exception Item Module (EIM), non-post items for Deposit and IRA accounts. Review of compliance required documentation. Input and Review of basic account maintenance items. Opt-In/Opt-Out Change of Address Stop Payments...

Responsible for ensuring that quality customer service is provided to all First Interstate Bank departments/branches requiring enterprise platform or end user support.   Has the responsibility for all the activities associated with the identification, prioritization, and resolution of problems with all enterprise platform software and infrastructure applications.  Leads staff and ensures that all assigned applications/software used by FIB is operational during defined business hours.  Ensures that all related service requests, as well as incidents/problems, are properly documented in our service management system. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Supervision, leadership, and management of the UCC team. Recruiting, hiring, training, evaluation and mentoring of staff to ensure positive employee development. Institute strong governance to lead and direct the UCC group with standard...

Responsible for daily teller transactions in both the lobby and drive-up locations of the branch. Responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry-level position. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Process expected number of daily teller transactions using our current teller platform. Transactions include processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, official check purchases, gift card sales, travel card sales, proof transactions, and the buying or selling of foreign currency. Responsible for the effective use of 360View including Activities, Incidents, and Referrals to business partners. Referrals to other lines of business include Retail,...

Implement, enhance, document, and support assigned software applications and assist various internal departments with further development of applications. This position is responsible for serving as the primary contact between the vendor and business unit and will work with management and project teams regularly to resolve outstanding issues and complete routine to complex tasks and project deliverables. Primary system responsibility includes Black Knight along with other mortgage-based systems. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. System Administration for the software: Research, test, and assist in the deployment of upgrades and releases while adhering to documented change management processes and procedures. Provide tier two help desk assistance to issues escalated from First Support on assigned applications. Assist System Administrator I team members with escalated issues. Provide...

Develop, implement, enhance, document, and support the organization’s most complex, multifaceted software applications, critical to the day-to-day functions of the bank. This position is responsible for serving as the primary contact between the vendor and business unit and will report to various levels of management across multiple divisions of the organization on the status of the systems, including any outstanding issues and successes. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. System Administration for the software: Research, test, schedule, and deploy upgrades and releases while adhering to documented change management processes and procedures. Provide tier two help desk assistance to issues escalated from First Support on critical applications. Provide leadership and guidance to System Administrator level I and II team members with escalated issues. Provide subject matter expertise to...

Collaborates with relationship managers in gathering and evaluating commercial credit-related information on current and prospective customers by preparing written reports of analysis which include in-depth analysis of financial statements, historical and projection-based cash flow and ratio analysis, suggested credit structure, general industry analysis, and identified risks. ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Prepares financial spreads for various types of businesses. Analyzes creditworthiness of commercial applicants, and guarantors, as appropriate by reviewing loan applications, spreading historical and projection-based financial statements, calculating cash flows, identifying key risks, and conducting research on borrowers and industries. Analyzes findings and authors a comprehensive report of analysis using a mix of data analysis (charts, formulas, graphs, etc.) and written narrative....

Western Security Bank is currently seeking an "e-Banker". The "e-Banker" will provide internal and external customer service and support for our electronic banking products.  OVERALL FUNCTIONS: Provides initial and ongoing servicing for electronic banking products for external and internal customers. Assists, researches and resolves electronic banking issues. Cooperates with all other branches, departments, and subsidiaries of the Bank to ensure friendly, courteous, and professional customer service.  NATURE AND SCOPE OF POSITION: The position reports directly to the Electronic Banking Manager. Will work in a team that has specific responsibilities related to retail and commercial customers.  Will provide training to internal customers as needed.  DUTIES AND RESPONSIBILITIES: A.  CUSTOMER RELATIONS 1.      Responsible for fulfilling the WSB Mission Statement: “I Will Exceed the Expected.”...

Western Security Bank is recruiting for a Real Estate Loan Assistant.  The position requires extensive customer service skills, a positive attitude, expressed enthusiasm, and the ability to work well with others and in a team environment. Will work directly with realtors, loan customers, and processing department members on a daily basis. Must have a thorough knowledge of the Bank’s practices, procedures, policies, and documentation requirements associated with the various loan programs. Must have the ability to meet critical deadlines, effectively prioritized tasks at hand, have a high degree of detail orientation as well as customer service skills that promote the vision and mission of WSB.  Will demonstrates a high degree of accountability through the utilization of skills, knowledge, and actions that protect the assets of Western Security Bank and its customers. NATURE AND SCOPE OF POSITION: A single incumbent position reporting to the assigned...

The Mortgage Loan Originator (MLO) position is responsible for originating residential mortgage loans.  Specific focus will be on obtaining loan applications, business development, interviewing clients, analyzing financial and related data, determining appropriate pricing and loan structure, and making appropriate loan decisions. Requires the ability to comply with all regulatory and compliance guidelines. Responsible for identifying and cross-selling all Loan and Deposit products and services.  Must be team and sales oriented and have excellent communication and interpersonal skills.  Requires self-direction, tact, diplomacy, and a clear, courteous, and professional manner when dealing with the public and other employees.  Self-starter with the ability to adapt to change, work under pressure, and attention to detail. The position requires exceptional customer service skills, a positive attitude, and expressed enthusiasm.  NATURE AND SCOPE OF...

At Wipfli, people count Our people are core to everything we do — the catalyst behind our ability to create exceptional impact and extraordinary results. We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path. And we seek feedback openly, from all. People matter here and they feel it. And we value curiosity.  Curious is more than a personality trait. It’s a way of thinking. Of learning. Of working. There’s purpose in this wonder. It makes us better. It makes us Wipfli. If you want to be in an environment where you can make a difference — and make a professional home — Wipfli is the place for you. Responsibilities:  Manage day-to-day financial reporting accuracy for assigned clients utilizing available tools to ensure efficient client workflow and on-time processing of client information Provide assistance with more complex general...

Vision Our people, philosophy, and the way we do business have positioned Stockman Bank as Montana’s premier financial center for business leaders, agriculture operators, commercial developers, and real estate owners. We are a Montana-born company, built on western values, focused on creating long-standing relationships through integrity, expertise, and results. Our offices are locally managed and community-oriented, allowing us to best serve our customers. Our workforce is well trained and competent and our work environment encourages productivity, personal growth, and job satisfaction. Position General Responsibilities: This position will assist the Commercial Lending Officers. It is accountable for loan processing and for relieving the officers of administrative detail, including tickler file and other varied secretarial and clerical duties as may be designated.   Education, Experience, and Certification Requirements Note:  Only minimum responsibilities...

We are looking for a commercial lender to join our dedicated team at the King Ave office. Top candidates must have the ability to analyze, structure, and convert complex scenarios into good business. Talent for growing and managing new and existing relationships. Our customers expect local decisions, quick responses, and a common-sense approach to banking. Be part of a true community bank.   Vision  Our people, philosophy, and the way we do business have positioned Stockman Bank as Montana’s premier financial center for business leaders, agriculture operators, commercial developers, and real estate owners. We are a Montana-born company, built on western values, focused on creating long-standing relationships through integrity, expertise, and results. Our offices are locally managed and community-oriented, allowing us to best serve our customers. Our workforce is well trained and competent and our work environment encourages productivity, personal growth, and job...

The Universal Banker will be responsible for assisting customers in a dual role function. The role is responsible for providing an exceptional in-branch customer experience by handling every customer need including teller transactions, sales, and service. Utilizing a needs-based selling approach, the Universal Banker will provide solutions based on customer needs and how they like to conduct their banking. In addition, this position will be responsible for referrals to the other lines of business to meet the customer’s financial needs. The Universal Banker will work with the banking team in attaining banking center goals and constantly striving to improve the profitability of the banking center. PRIMARY & ESSENTIAL RESPONSIBILITIES: 1. Operates a teller window regularly to meet the needs of the banking center. 2. Provides exceptional customer service while listening for sales opportunities, explains and promotes bank products or services to customers...

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Enterprise Customer Excellence Group (ECEG) brings together customer-focused functions from across the enterprise to provide a holistic approach to critical points of interaction with Wells Fargo customers. The group, which includes the Enterprise Complaints Management Office, the Customer Remediation Center of Excellence and Net Promoter System, is responsible for understanding the causes of issues that affect customers, and providing solutions that ensure customers’ needs are understood and supported. The group is also...