2 jobs found in Billings

About HST For over 25+ years, Home Science Tools (HST), headquartered in Billings, Montana, (USA) has helped homeschool families to experience the wonder and joy of discovering the world through science. Fast forward and HST now serves over 1,000,000+ families and ships 3,000+ products globally.  The HST Multichannel Sales Model HST sells its own complete science kit products and branded products (beakers, chemicals, microscopes) and resells curriculum and other science products through an eCommerce site at HomeScienceTools.com. In addition, HST drives revenue through our wholesale channel by striking partnerships, nurturing stakeholder relationships, and selling through/to the industry’s best product resellers, charter schools, and diversified hands-on learning companies. Today’s Omnichannel Commerce world keeps us always expanding where you can find HST. Emerging with the Fuel for Growth Today HST is emerging from COVID-19 in the fortunate position of having...

SUMMARY First Support employees provide an initial level of application and operational support to internal endusers. The First Support Team is responsible for providing a centralized point of contact for all internal users to communicate problems, questions and suggestions for enhancements. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned. Field all levels of application support and operational calls from bank employees. Consistently and without fail provide the highest levels of support and professionalism including the ability to effectively communicate not only with end-users, but also internal operations and third party vendor support via phone, e-mail and in-person. Resolve any customer inquiries or issues that fall within First Support’s “Scope of Practice” in a timely manner and properly escalate issues on a limited basis. Must demonstrate complex problem solving skills...