$14.70 - $16.00 hourly
Northwestern Energy
Butte, MT, USA
Customer Service Representatives (CSRs) communicate directly with customers and respond to a variety of customer needs and requests. The majority of communication is via phone interactions but does include other channels such as web, fax, mail, and email. CSRs take into account organizational values as they commit to meeting the needs of customers. CSRs are subject to call monitoring. DESCRIPTION OF ESSENTIAL FUNCTIONS
All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives
Work a 24x7 schedule rotation that will include core hours, nights, weekends, holidays, and availability for emergency call outs
Follow established service order closing processes to stop and start customer billing
Meet or exceed performance standards as determined by NorthWestern Energy...
Customer Service Representatives (CSRs) communicate directly with customers and respond to a variety of customer needs and requests. The majority of communication is via phone interactions but does include other channels such as web, fax, mail, and email. CSRs take into account organizational values as they commit to meeting the needs of customers. CSRs are subject to call monitoring. DESCRIPTION OF ESSENTIAL FUNCTIONS
All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives
Work a 24x7 schedule rotation that will include core hours, nights, weekends, holidays, and availability for emergency call outs
Follow established service order closing processes to stop and start customer billing
Meet or exceed performance standards as determined by NorthWestern Energy...
