Essential Job Duties and Responsibilities:
Provide technical support escalated by the level 1 technicians for advanced or on-site support for IPCentrex Phones and IT support for external and internal customers
Work closely with the IT Services Admin to support customers on IT Managed services. Hosted Server, Hosted Exchange, and Connectwise.
Assist the Systems Administrators and Engineers with configuration, maintenance, and monitoring of access servers, routers, wireless controllers, and Microsoft servers.
Provide LAN support, designs, installs, maintains, and troubleshoots for the entire Blackfoot campus/remote locations, and IT infrastructure. Support IT needs at all levels of the organization. Maintain confidential information typically learned by having administrator privileges to configure and support the entire campus network and the applications that overlay the network.
Provide IPCENTREX support, designs, installs, and troubleshoots our...