Education Logistics

TECHNICAL WRITER This position is at Edulog’s sister company Logistic Systems (LogiSYS).   SUMMARY & OBJECTIVE: Technical Writers are responsible for collaborating with LogiSYS teams to obtain in-depth software product understanding to produce supporting software documentation.  High-quality documentation supports existing information architecture for clients as well as to meet LogiSYS's operational requirements.  Job expectations include content analysis, design and production of user-friendly interface text and tutorials, and other various documentation projects within assigned deadlines.   ROLES & RESPONSIBILITIES The purpose of this position is to develop written guidance in the form of user manuals, tutorials, and training guides that gives direction to our clients on the usage of our software. Improves client references by writing and maintaining documentation. Demonstrate attention to customer needs and...

SOFTWARE TESTER This position is at Edulog’s sister company Logistic Systems (LogiSYS).   SUMMARY AND OBJECTIVE: The person in this position is responsible for analyzing, defining, and proposing client software problem fixes, search for results regarding performance, reliability, bugs, and any other failures. This person records details metrics and monitors them to track the progress and outcomes of the testing process. The testing status is communicated either verbally or in writing to the programmers. Software Testers help develop training and specification documentation. At the conclusion of testing, software testers may make recommendations, document failures, and perform other tasks as required.   ROLES & RESPONSIBILITIES   Software testers are responsible for actively using company software to ensure that every function of the software works as designed. Provide a strong desire to learn and stay on top of technology...

SUMMARY & OBJECTIVE As a telematics and GPS specialist, you will become a Subject Matter Expert (SME) in one of many fields.  You will be expected to learn all telematics and GPS products used in the field by EDULOG’s customers. You will be an escalation point for support when it comes to these specific products.  Through testing and validation, you will become familiar with hardware components, firmware basics, and system integration. This position is cross-functional and you will be working closely with support, project management, and engineering teams to ensure customer success.  This role is customer-oriented, results-driven, and passionate about collaborative solutions. You will need to work well in a fast-paced, entrepreneurial environment.   PRIMARY FUNCTIONS Troubleshoot, diagnose, and resolve hardware/software issues for EDULOG’s customers Use Jira to create, track, and/or update details on the specifics of customer...

SUMMARY & OBJECTIVE As a cross-functional member of the Product Support and GPS-Hardware team, you will be responsible for assisting customers with troubleshooting and resolving any technical problems associated with the Edutracker application, GPS tracking systems, and EDUCATION LOGISTICS suite of applications. You will be an escalation point for support for these specific products and systems. This is an entry-level position where you would be learning how to ensure timely resolution of customer software issues through data analysis and troubleshooting, best practice communication, team coordinated testing, and other available tools for resolving issues. You will work with members of your team in finding the best solution and escalating technical problems to implementation and/or engineering if need be. You will be expected to continually grow and expand knowledge of these products and systems.   PRIMARY FUNCTIONS...

POSITION SUMMARY & OBJECTIVE Trainers operate in a team and are responsible for each aspect of internal and external training. This includes client consultation, conducting training needs analysis, and developing measurable objectives aligned with product development. EDULOG trainers champion a unique proprietary suite of software products and report to the company headquarters, location for the Training Manager, and Client Services division. All Trainers are core contributors to the direct success of Education Logistics’ Operations.   PRIMARY FUNCTIONS ·    Collaborate with colleagues, department heads, and product/program managers in order to design and improve training materials ·    Conduct instructor-led and student-centric training with current and new Edulog clients, both remotely and face-to-face (on-site)at business locations ·    Conduct regular needs analysis pertaining...

SUMMARY & OBJECTIVE As a member of the Deployment & Configuration Team under Implementation Management, you will be responsible for setting up, configuring, and troubleshooting a wide range of our unique and highly customizable software solutions – the EDULOG suite of applications.   PRIMARY FUNCTIONS Respond, troubleshoot, and resolve issues and problems discovered while installing EDULOG applications both remote customer locations and in our internal, hosted environment, escalating issues to more experienced technicians when appropriate. Suggest potential solutions to developing problems, and recommend modifications that may result in permanent fixes. Provide customer-focused technical assistance and communicate outcomes/issues with project managers and customers during the implementation process. Follow and abide by installation and implementation procedures, project plans, and related documentation to ensure a high level of success...

WHY WORK WITH EDULOG? Work with talented, interesting, and fun co-workers in a growing and dynamic company! EDULOG offers exciting opportunities to enhance your career in a custom software company. You will join teams that improve student transportation systems across the U.S. and internationally, most specifically by partnering with new and long-term customers whose relationships are key to EDULOG’s success. If you are looking for a dynamic company in which to expand your knowledge and experience professional growth, consider EDULOG for a collaborative atmosphere where quality customer attention and your efforts are appreciated. SUMMARY & OBJECTIVE As the Hardware Engineering Director, you will be responsible for the success and growth of your department as measured by client satisfaction and project completion. You will be expected to understand all telematics and GPS products used in the field by EDULOG’s customers.  Your team will be an...

SUMMARY & OBJECTIVE Specialty Services team staff are responsible for advanced aspects of application analysis, support, triage, and product functions. Team members develop creative and effective ways of addressing customer concerns, in order to maintain a high level of customer satisfaction. The person in this position is responsible for analyzing, defining, and proposing client software problem fixes. Efforts are focused on advanced software features – developing software enhancements, improving existing software, developing new modules, and adding functions in collaboration with school districts, end-users, and project managers. This person reports to the company headquarters’ Specialty Services Manager and/or AVP of Client Services.   PRIMARY FUNCTIONS Test software code, coordinates testing with multiple users, compiles and analyzes test results, makes corrections and improvements as necessary to tune programs for optimum performance, for...

W HY WORK WITH EDULOG? As an employee at EDULOG, you will have the opportunity to gain invaluable experience in the software industry while helping improve the student transportation system through our leading-edge technology nationally and internationally. EDULOG is a great company to expand on your existing knowledge and provides you with opportunities to grow professionally and move interdepartmentally as your skills develop. EDULOG is a collaborative and creative atmosphere where employee ideas are encouraged and appreciated. SUMMARY & OBJECTIVE EDULOG is looking for talented business development representatives who are interested in furthering student growth and education through innovative software solutions. EDULOG is the leader in technology for student transportation and is growing both nationally and internationally. As a business development representative, you will help drive growth and shape the future of student transportation. DUTIES &...