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Range

Range Telephone Cooperative, Inc. “Range” is a local exchange carrier providing telecommunication services to southeastern Montana and northeastern Wyoming. Established in 1953 as a non-profit cooperative, Range currently serves over 6,000 subscribers in eighteen telephone exchanges. Included in that area are the six Montana counties of Rosebud, Treasure, Custer, Powder River, Carter, and Big Horn, and the five Wyoming counties of Campbell, Johnson, Weston, Sheridan, and Crook.

Throughout the year’s Range saw many growth opportunities. In 1991, Range acquired Dubois Telephone Exchange, Inc., which serves customers in Dubois, Crowheart, and Baggs, WY. In 1993, Range purchased sixteen exchanges in Wyoming from US West and formed RT Communications to serve those exchanges. Due to changes in the telecommunications industry and a focus to expand the long-haul fiber network, Range’s leadership formed Advanced Communications Technology, Inc. in 1997.

During the summer of 2020, Range rebranded to focus on becoming “One Company, One Network.” This change combined network capabilities and industry expertise. Not only did it unite the four companies into one brand name, Range, Range’s CEO Rob Johnstone said, “One brand is a game-changer for us as a company and fulfills our mission to provide a quality customer experience.”

Today, Range serves over 13,000 broadband subscribers to over 30 communities, operates over 4,700 miles of fiber-optic network, and employs more than 160 communications experts with an expertise in engineering, construction, project management, operations, and network maintenance. Collectively the executives that lead Range have a combined 150 years of experience in the communications and broadband industry. The corporation continues to grow and fulfill the demand for next-generation communication services. Range plans to invest a minimum of $150 million in fiber optic infrastructure over the next ten years.

With office locations in Forsyth, MT, Sheridan, WY, Worland, WY, and Dubois, WY, Range offers next-generation communication services to Business and Residential customers. Range will continue to expand its fiber-optic network and deliver the best in customer experience.

Mar 23, 2023
Full time
IT Supervisor
$71,286 - $106,929 yearly
Range Worland, WY, USA
Job Title: IT  Supervisor        FLSA Status: Exempt              Normal Hours: M-F, 8-5                          Department: Operations   Reports to: Operations Manager                       Location: Worland                                      The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.                         General Summary:                                                                                                              Supervises all computer operations, typically including processing of subscriber billing, customer orders, tariff data, trouble reporting, plant records, mapping, accounting, and inventory control.  Responsibilities...
Mar 15, 2023
Full time
Customer Service Representative
$19.79 - $29.69 hourly
Range Forsyth, MT, USA
POSITION SUMMARY Serves as primary point of contact for residential and small business customers.  Assists customers with billing inquiries, new service requests, disconnects, and special deposits.  Investigates credit references of new customers, negotiates payment arrangements, and may perform collection functions on delinquent accounts.  Sells and promotes services of the company while dealing with new and existing customers.  Responsible for meeting established sales goals. Inputs repair and trouble reports and reports them to appropriate managers and area supervisor.  ESSENTIAL DUTIES & RESPONSIBILITIES Provides customer service by assisting residential and small business customers with billing inquiries, new service requests, service plan changes and disconnects, and service questions and concerns. Completes appropriate paperwork and computer entry for service plan changes and disconnects. Maintains accurate billing records...