$65,000 - $85,000 yearly
RDO Equipment Co
Great Falls, MT, USA
This individual will provide leadership in motivating, managing, and evaluating Service Technicians. The Service Manager will efficiently coordinate, schedule, and manage Service Technician’s time, while maintaining the work order process. This role will also communicate with the customer in regards to quotes, job status, and scheduling. This management role will coordinate activities with other departments to best serve the needs of the customer and employees. Specific Duties Include:
Demonstrate leadership in day-to-day management of the Service Technicians under their direction.
Assign and schedule jobs and work areas to Service Technicians according to their skills and knowledge.
Coach, mentor, and communicate job expectations to service department team members.
Lead and take ownership of management responsibility relating to hiring, performance management and overall people management with assigned Service Technicians.
Effectively utilize the...