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Amazon

Amazon is a global leader in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. From delivering fresh produce and the latest products to shoppers’ doorsteps to creating and distributing movies, music, and more, Amazon is always finding new ways to delight customers.

Apr 07, 2025
Full time
Selling Partner (SP) Support Associate, SPS (Level 3), SP-Support - Remote
$31,200 - $64,300 yearly
Amazon Remote (MT, USA)
DESCRIPTION The SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers and sellers at Amazon. A strong track record of customer centricity and a high level of ownership is required for the role. An SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat, and email cases. In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable. Key job responsibilities Comfortable working in a dynamic contact center environment with the flexibility to adapt quickly to changing priorities...