PayneWest

PayneWest is the premier provider of unique solutions and services for insurance, surety, and employee benefits.

PayneWest
Jul 26, 2021
Full time
The Job You’ll be in the center of the action at PayneWest, providing premier support to both our clients and colleagues. Our administrative associates are the first point of contact for our customers. Your job is to set the bar for great customer service with exceptional communication, integrity and respect. You’ll be an integral team member that helps process key communications and helps the team achieve profit center and company goals.   THE JOB   Frontline communications:   answering phones, directing calls, and greeting walk-in clients. Process communications:  daily incoming and outgoing mail, including overnight mailings; handle incoming checks; provide early- and late-capture scanning; and deliver faxes to employees.  Office organization:  order office-related supplies. Keep common areas clean and well organized, including the reception area, conference rooms, work rooms, file/mail room,...
PayneWest
Jul 26, 2021
Full time
The Job PayneWest’s Small Business team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our small business clients.  As an Account Manager you are in charge of ensuring a smooth client experience by managing day-to-day customer service interactions and maintaining strong and long-lasting relationships with our clients.   We will give you access to mentorship, training, resources, and development to ensure your success but you will need to supply the drive and desire to be a PayneWest Insurance professional. Our ideal candidate is hungry, humble and smart- they don’t stop short of excellence and are driven to do what’s best for their clients, colleagues, and communities.    What You'll Be Doing Work with customers and carriers  to handle incoming service requests....