Valley Bank of Helena

Valley Bank proudly serves the Helena Valley and surrounding areas, helping businesses and individuals achieve their financial goals every day. They are a division of Glacier Bank, which is owned by Glacier Bancorp, Inc. (GBCI), a regional bank holding company headquartered in Kalispell, Montana. 
$14.00 hourly
Valley Bank of Helena Helena, MT, USA
Jan 14, 2021
Full time
As the primary contact for most bank customers, you the Customer Service Representative (CSR) are responsible for supporting the continued development of customer relationships by providing a consistent level of exceptional service. As a part of a team, you are the front-line liaison for all customer contact areas. While supporting customer care in both the lobby and drive-up, you will engage, actively profile, and present solutions to satisfy the complete needs of each customer while processing standard banking transactions. You will follow through with customer issues and refer to the appropriate banker for completion of sales. You will play an active role in self-development by being aware of your performance and actively requesting support or training as needed. In addition, you will ensure compliance with regulations and audit standards as they relate to job responsibilities. The assigned work hours may vary and will include some weekends and non-traditional holidays....