Valley Bank of Helena

Valley Bank proudly serves the Helena Valley and surrounding areas, helping businesses and individuals achieve their financial goals every day. They are a division of Glacier Bank, which is owned by Glacier Bancorp, Inc. (GBCI), a regional bank holding company headquartered in Kalispell, Montana. 
Valley Bank of Helena Helena, MT, USA
Oct 23, 2020
Full time
About the Role Responsible for general operational support, and support for Bank Secrecy Act at the Division. Also supports the accounting operations and wire transfer areas of the bank.  Single incumbent position performing multiple tasks and reporting directly to the EVP/CFO. BANK SECRECY ACT (BSA) - Is designated as the Division Backup for the BSA program. Supports the Bank BSA Co-Ordinator in this role. Division BSA Co-Ordinator role attached. - Responsible for new account review as it pertains to BSA. Following up to make sure the data on the core system has all the required data. - Responsible for verifying the Account Due Diligence and Customer Due Diligence to assure that the data is collected properly as needed for regulatory compliance. - Supports the Division BSA Co-Ordinator in any additional ways needed to support the BSA program.     OPERATIONAL SUPPORT         ...
$14.00 hourly
Valley Bank of Helena Helena, MT, USA
Oct 06, 2020
Full time
About the Role As the primary contact for most bank customers, the Customer Service Representative (CSR) is responsible for supporting the continued development of customer relationships by providing a consistent level of exceptional service. As a part of a team, you are the front-line liaison for all customer contact areas. While supporting customer care in both the lobby and drive-up, you will engage, actively profile, and present solutions to satisfy the complete needs of each customer while processing standard banking transactions. You will follow through with customer issues and refer to the appropriate banker for the completion of sales. You will play an active role in self-development by being aware of your performance and actively requesting support or training as needed. In addition, you will ensure compliance with regulations and audit standards as they relate to job responsibilities. The assigned work hours may vary and will include some weekends and...