Solution Consultant- Missoula

  • Advanced Technology Group
  • Missoula, MT, USA
  • Dec 22, 2020
Full time Software

Job Description

The Solution Consultant helps current and potential clients solve issues, create value, maximize growth, and improve business performance. The individual uses their business and analytical skills to provide objective advice, expertise, and specialist skills that the client may be lacking. The individual identifies options for the client and suggests recommendations for change, as well as playing a key role in new solution implementations. Projects can vary in length depending on the type of consulting needed and the demands of the client. The project can involve an individual or a large team and may be based in one location or across various sites.

Key Responsibilities:

  • Collaboration:  Carries out research and data collection to understand our clients or potential clients. Interviews clients’ employees, management teams, and other stakeholders to assess the problem
  • Communication: Be a liaison to the clients to keep them informed of progress and to make relevant decisions. Provide regular status reporting to clients and internal stakeholders
  • Knowledge:  Possesses a sound working knowledge of, and hands-on experience with business/systems analysis

    Key Experience:
  • Demonstrates success and experience in the following areas: 
  • Entry level SC:  Strong consultative and customer service skills; some knowledge of software development lifecycle preferred
  • Mid-level SC:  Experience within IT Delivery type projects; some cloud-based implementations or relatable transferrable experience
  • Senior level SC:  Proven experience working on multiple Quote to Cash(Q2C) platforms involving CPQ, CLM, CRM, Billing or ERP enterprise implementations (including e-Business, SaaS applications, or cloud-based transformations/integrations) highly desired
  • Possesses the ability to work independently and in teams with a thorough knowledge and understanding of various operating systems and commonly used software applications, diagnostic tools, and network utilities
  • Business analysis and requirements gathering abilities
  • Leads the end to end-to-end system development life cycles of SaaS software implementation projects
  • CPQ or Billing experience is a plus

    Preferred Knowledge and Skills:
  • Exemplifies a high degree of personal integrity and interpersonal skills and abilities
  • Has a fundamental understanding of business practices and basic knowledge of information management systems, with the drive and ability to learn quickly
  • Sets priorities, goals, and timetables to manage time efficiently and achieve maximum productivity
  • Proves a willingness to commit the additional time and effort necessary during the period of heavy workload in order to meet project milestones and delivery deadlines
  • Communicates with clarity and impact, understanding how the message has been received
  • Experience with Salesforce.com setup and user interface highly desired
  • Exhibits high energy and drive, brings enthusiasm and the ability to engage with people at multiple levels on projects and meetings
  • Is firm and decisive, willing to make unpopular decisions when necessary
  • Excellent verbal and written communication skills

    Education:
  • 4-year degree in a technical or business field of study preferred
  • Knowledge of Quote to Cash process (CPQ, Order Management, Billing, and CRM) a plus

    Location and Travel:
  • Willingness and ability to travel up to 50% (subject to change at any time based on project demands)
  • Desired locations are ATG Delivery Centers, located in Missoula, MT, Cincinnati, OH, Kansas City, MO, or St. Louis, MO, however, for senior experienced professionals working virtual may be an option.