PFL is the leader in Tactile Marketing Automation. Our software integrates with a brand's CRM and Marketing Automation platforms to use digital intent signals to orchestrate the content and timing of direct mail. PFL serves major global brands like Salesforce, Zoom Video Communications, Paycor, Okta, and hundreds more.
Our Customer Success Manager ensures the success of our MarTech customers as well as the achievement of MarTech revenue goals by identifying customer needs, influencing both the customer and internal resources to meet those needs, and ensuring that customers are taking full advantage of PFL's offerings.
Who you are:
You desire to be part of a company on the cutting edge of creating a new category within the marketing technology sector. It is important that you thrive in a fast-moving, entrepreneurial environment because you are flexible, adaptable, articulate, and think quickly on your feet. You work hard and are self-motivated. You enjoy counseling customers to become a trusted partner. Customers trust your guidance and love working with you. You are professionally persistent and always do the right thing for the customer. You are focused on customer results and growing your company's revenue and profit.
Some of the things you will be doing for us:
The rest of the stuff:
Compensation based on experience. Full-time position with complete benefit package including health, 401K, disability, vacation, etc.