Job Description
We are looking for EUC Lead for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers.
Responsibilities:
- Serve as break fix technician for a wide variety of user technologies in the related practices of MAC and Windows Desktop support.
- Act as Site POC for Client and Cognizant to deal with all Deskside and Hands Feet support requests at the deployed Location.
- Provide physical hands and feet support towards end-user desk moves printer physical moves Act as Technical SME to test new End-user devices towards a new build, image application testing.
- Act as POC for all 3rd party vendors towards End-user devices Laptops, desktops, printers, mobile phones, etc.
- Written and oral proficiency in English Verbal communications Ability to effectively interact with peers and managers
- Hands and Feet Support for Technology Towers DCS GNS EMCS Rack and Stack Servers and Network Equipment’s
***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
Advanced Technology Group (ATG), a Cognizant company, is a leader in Quote to Cash solution services to both commercial and large enterprise brands, bringing contemporary, boutique-style consulting to a global marketplace.