Cloud Network Engineer
A large, multi-state bank group is looking for a Cloud Network Engineer. This person can work out of any branch in AZ, CO, ID, MT, NV, UT, WA, or WY, eventually working remote. The primary responsibility is to lead the design, deployment, management and support of the company’s public cloud and virtual networking environment. Responsibilities include participating in the architecture and design, installation, and deployment of cloud and virtual networking components.
This role’s secondary responsibility is to participate and drive the design, deployment, management, and support of the Datacenter switching, load balancing, WAN, and SDN/virtualized infrastructure.
Network Engineer provides focus on vendor management, evaluating product roadmaps and planning for key changes to ensure the company maintains proactive capacity plans to support continued growth. The Network Engineer supports the team manager by directing system admins, from time to time, so that the admins regularly, consistently, and proactively perform appropriate monitoring, maintenance, support, and optimization of Network systems and services to meet established business needs. Additionally, the Network Engineer serves as an intermediary point of escalation for admins, to help resolve support challenges and propose new solutions or procedures as necessary to meet emerging business needs and support the success of appropriate projects. Network Engineer operates with an advanced degree of autonomy and self-direction, such as bringing concise technical problem statements to the team manager and colleagues to initiate proactive changes, perform design reviews, and otherwise.
Duties and Responsibilities
1. Network / Systems Engineering
Provide high-level customer support at 2nd line / 3rd line level to internal and indirectly to external service users
Subject Matter Expert in public and private cloud networking WAN management, core switching, load balancing, Azure and Cisco UCS networking
Training and guidance to other team members and advisory to management on public/private cloud SDN, load balancing.
Technical support on various Cloud and SAAS products and services
Work with IT management to manage suppliers and ensure incident resolution is in line with established SLAs
Troubleshoot customer issues with the goal of providing a resolution on first touch.
Collaborate with IT architecture and engineering functions, including data center and information security teams to better understand and meet networking and connectivity needs of Divisions, through service and process improvements.
Support overall IT governance policies such as Change and Incident management, including directing and mentoring Network Admins to do the same.
Create configuration, deployment guideline and standards, ensure admins adhere to and indorse GBCI Network standards.
Report service quality, bandwidth, latency, system capacity, licensing, and uptime metrics
Report on and drive resolution for issues related to standards and process inefficiencies and other opportunities for continual improvement.
2. Service Delivery and Project Support
Adhere to information security policies and promote information security within IT and among the banks. Support and promote the use of ITIL governance processes, including incident, problem, change, release, and configuration management. Participate and contribute in identifying standards, tools, and methods that IT should follow for proper internal control and governance processes.
Identify, recommend, and coordinate process improvements within and across related departments to increase efficiency and improve service delivery.
3. Escalated Incident Support
Respond to escalated support needs such as complex or major incident resolution and broad scale change requests for Network systems and services.
Collaborative troubleshooting with other teams including port/protocol diagnostics, metrics and log review for networking clients and devices.
Why you want this corporate career opportunity:
Medical, dental, and vision coverage
Flexible medical & dependent care spending account
Fertility, pregnancy & family support program
Group & Voluntary Life and AD&D Insurance
Health Savings Account
Long term care coverage
Discounts on banking products & services
401(k) retirement savings plan with immediate vesting, employer contributions, and profit sharing
Perks at Work program – exclusive discounts on top brands and products for employees
Tuition reimbursement for college courses
Health Rewards Program
Generous Paid Time Off
Candidates must have a bachelor’s degree in Computer Science or related degree plus 5 years of related work experience. Candidate must have experience in providing SME level support for Cloud, Datacenter, WAN connectivity as well as experience designing, configuring, and managing Azure and / or AWS network environment. Network Engineer must also be able to configure and deploy Aruba, Avaya, Cisco, MS, Palo Alto, VMware network equipment, experience configuring and managing BGP, DNS, SHCP, OSPF, SSL Certifications, syslog, SMTP, as well as experience configuring, deploying, managing F5 and / or Citrix Netscaler ADC environments.
This is a full-time, long-term, direct-hire position. Salary is based on experience plus geographic location and cost of living. Candidates must be authorized to work in the US; no sponsorship is provided. As always, there is never a fee to you for LC’s Professional Search Services.
Get in touch! Contact Amy at 406-752-0191.
To apply online visit: https://jobs.lcstaffing.com/#/jobs/37249