MMS Order Management II - (B2) - Kalispell, MT

  • Applied Materials
  • Sep 07, 2021
Full time Customer Service Sales

Job Description

Full Job Description

Key Responsibilities

  • Create under limited supervision quotations/opportunities in ERP system and provide to customer. Dealing with limited volume
  • Create under limited supervision and maintain accurate Sales Orders in ERP
  • Escalate and follow up on customer requirements not being met
  • Handle customer inquires via phone, e-mail, and fax
  • Generate reports & track orders, opportunities, booking and shipment
  • Develop understanding of customer requirements and relationship with customers
  • Develop basic knowledge of AMAT products

 

Functional Knowledge

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

 

Business Expertise

  • Understands key business drivers; uses this understanding to accomplish own work

 

Leadership

  • No supervisory responsibilities but provides informal guidance to new team members

 

Problem Solving

  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

 

Impact

  • Impacts quality of own work and the work of others on the team; works within guidelines and policies

 

Interpersonal Skills

  • Explains complex information to others in straightforward situations

 

Qualifications

 

Education:

Associate's Degree

 

Skills

 

Certifications:

 

Languages:

 

Years of Experience:

1 - 2 Years

 

Work Experience:

 

Additional Information

 

Travel:

Yes, 10% of the Time

 

Relocation Eligible:

Yes

 

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

 
 
Applied Materials Inc.
17 days ago