DOC Controller - Butte, MT

  • Northwestern Energy
  • Dec 20, 2021
Full time Distribution-Shipping Operations

Job Description



POSTING DATES: December 14, 2021 through January 4, 2022


DOC Controller Level I


Distribution Operations

Work Location

Butte, MT


5-7 ($23.56 to $47.31) Depending on Qualifications to meet Level Classifications

Employment Status

Regular Full-time

Employment Physical

Not Required

Drug Test


Background Check


Relocation Benefit





A Distribution Operations Controller will be responsible for managing and operating, through the use of software and an advanced distribution management system, the utility distribution system across multiple regions of NorthWestern Energy's service territory. The Controller will work in a control center environment, responding to utility system conditions, while working with and/or directing field resources.

This position is a 24 hours a day, 7 days a week and will require 12 hour rotating shifts


  • All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
  • Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives
  • Monitor multiple systems to quickly and efficiently identify abnormal conditions (outages, alarms, etc.) as they occur
  • Prepare, implement, and direct real-time and future switching programs for re-routing distribution level utilities
  • Assist and direct field resources in determining probable cause for abnormal conditions and restoration efforts
  • Coordinate distribution and substation switching; using SCADA systems and controls or field resources to conduct remote switching during emergency and normal operating conditions
  • Accurately communicate and record system information for all internal and external customers
  • Perform safety checks as required
  • Other duties as assigned
  • Interpret information using maps and system schematics
  • Effectively communicates information both verbally and written
  • Ability to communicate and work professionally and effectively with colleagues, managers, and business partners
  • Strong organizational skills to coordinate workload priorities and deliver solutions in support of internal users and external customers

Marginal Work Functions

*These functions may be considered essential based on location and other factors.

  • Complete required training
  • Maintain professional working relationships
  • Must maintain alertness and attention while monitoring system status for prolonged periods
  • Ability to communicate with colleagues via radio, phone and text
  • May fill in or assist other Distribution Operations Control Controller and Distribution Operations Dispatchers as necessary
  • May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aide in restoration efforts


  • Demonstrate and maintain a good safety record
  • Minimum of associates degree in a technical discipline, similar technical/professional education, or minimum 2 years related experience in a similar control center environment required
  • Speak, read, and write in English; interpret and communicate information regarding prints, maps, technical material, time, work management, etc
  • Perform required shift work and overtime to include days, weekends, nights, and holidays
  • Respond from home to primary work location within 30 minutes


When considering applicants for this position, the selection process will take into consideration the needs of NorthWestern, including such factors as reorganization requirements, diversity opportunities, relocation requirements, employee development and job succession. If any of the preceding language conflicts with the applicable bargaining unit agreements, the bargaining unit agreement will prevail.


External applicants should apply online at Internal applicants should apply online at iConnect. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 1-800-245-6977, or via email at