Staff Site Reliability Engineer - Remote or Bozeman, MT

  • Workiva
  • Remote (Bozeman, MT, USA)
  • May 05, 2022
Full time Engineering Management Software

Job Description

Staff Site Reliability Engineers are responsible for ensuring Workiva’s cloud based systems support the "customer first" philosophy day in and day out. They work to develop ways to build, deploy, and support our solutions across the Google Cloud Platform and Amazon AWS infrastructure. Staff Site Reliability Engineers are the technical leaders and innovators of one or more discrete components of Workiva infrastructure, with broad and complete understanding of all aspects of those components. They have a proven track record of delivering high quality solutions and generally display a greater level of experience, depth, and responsibility over a Senior Site Reliability Engineer.

What You'll Do
Leadership & Influence

  • Leads team members to explore new approaches that will provide optimal, innovative solutions to identified issues.

  • Collaborates with architects and product managers to design complete software products that can be leveraged to meet a broad range of customer needs and requirements.

  • Collaborates with team members across R&D to continuously improve technology, methodology, and relationships.

  • Serves as the Tech Lead on the team.


Communication and Collaboration

  • Collaborates and uses professional concepts to resolve critical issues, and assists in design decisions.

  • Clearly communicates concise technical visions and directions.

  • Estimates level of effort and breaks down tasks and subtasks.

  • Manages dependencies between teams in forecasting and planning.

  • Knows team’s capabilities and the scope and level of anticipated effort to produce intended results.

  • Works with development teams to provide assistance, guidance, and solutions to help achieve company goals.


Technical Skill

  • Streamlines the processes to move code from development teams to a highly scalable and highly available runtime environment.

  • Works with Cloud vendors and external technical support on upgrades, problem resolution, and design issues.

  • Monitors and tunes appropriate systems to ensure optimum levels of performance.

  • Writes tools and leverages open source to automate tasks with an emphasis on safety and repeatability.

  • Participates in on-call rotations which include 24x7 support of multiple complicated environments.


Architecture

  • Designs complete innovative applications or solutions to meet customer needs and requirements.

  • Designs systems to enable rapid development, high availability, and clear observability.


What You'll Need
Education

  • Undergraduate Degree or equivalent combination of education and experience in a related field.


Skills

  • Excellent verbal, written, and interpersonal communication skills

  • Self-motivated with strong propensity for action, results and continuous improvement

  • The ability to work successfully in a high-energy, fast paced, rapidly changing environment is necessary

  • Exceptional organizational skills with the ability to multi-task and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines


Experience

  • 5 years of experience in site reliability, software engineering, or other relevant experience

  • Experience with GitHub or other distributed VCS

  • Experience with Go, Python, and Docker

  • Experience with Amazon Web Services, Google App Engine or Google Compute Engine

  • Familiarity with Apache, Nginx, MySQL, PostgreSQL, Tomcat, RabbitMQ is a plus

  • Knowledge of git, chef, docker, pypi, npm is a plus

  • Experience writing code that works across platforms and browsers is a plus

  • Experience with the latest HTML5 technologies (JavaScript/Dart/React) is a plus

  • Experience running Apache Kafka and Apache Cassandra is a plus

  • Experience with systems performance tuning and load testing is a plus


Travel Requirement

  • Minimal Travel


Working Conditions & Physical Requirements

  • Reliable internet access for any period of time working remotely, not in a Workiva office.

 

How You'll Be Rewarded

  • Base Pay Range in Colorado: $149,000 - $189,000

  • A discretionary bonus typically paid annually

  • Restricted Stock Units granted at time of hire

 

The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.

 

 

Where You’ll Work

 

Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.

  • Customer Success:  Always delight our customers.

  • Trust: Rely on each other. 

  • Integrity: Do the right thing, every time. 

  • Collaboration: Share resources and work together. 

  • Innovation: Keep creating solutions and finding better ways. 

  • Inclusion: Support a diverse community where we all belong. 

  • Accountability: Be responsible for your success and failure.


We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.

 

At Workiva, you’ll enjoy: 

  • Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.

  • Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.

  • Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more

  • Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
     

Learn more about life at Workiva: https://www.linkedin.com/company/workiva/

Learn more about benefits: https://www.workiva.com/careers/benefits
 

Workiva is an Equal Employment Opportunity and Affirmative Action Employer.  We believe that great minds think differently.  We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.