Financial Crimes Analyst - Billings, MT

  • First Interstate Bank
  • Billings, MT, USA
  • Jun 07, 2022
Full time Analysis Banking Finance

Job Description

JOB DESCRIPTION 

The Financial Crimes Analyst will provide exceptional customer support for both internal and external clients to assist in risk mitigation, and fraud avoidance education. This role is considered to be an institutional expert on fraud schemes and trends. The Analyst will work directly with branch employees and clients to assess activity, provide guidance, and ensure risk mitigation going forward. The Analyst will be expected to perform the same duties of a Specialist as well as additional reporting responsibilities and assistance to management. The Analyst role will be responsible for managing multiple tasks at any given time and prioritize based on risk to the Bank and our clients.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provides exceptional customer service to internal and external clients while maintaining focus on risk mitigation. 
  • Exceptional case management skills.
  • Ability to clearly and efficiently present case information to management for additional review.
  • Maintains composure and directs conversations to uncover the underlying fraud when speaking with clients and FIB employees.
  • Ability to review activity with a clear, risk-based mindset.
  • Assist management in creating procedures around daily responsibilities to ensure standardization with growth.
  • Field multiple demands on your time throughout the day and prioritize duties based on risk and urgency.
  • Accepting of change as a growth opportunity and flexible with working environment. 

 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

High school diploma or General Education Degree required; Bachelor’s degree (BA/BS) from a four-year college or university and 2-3 years’ bank experience with a focus in client experience preferred; or equivalent combination of education and experience.

 

OTHER SKILLS & ABILITIES

Good verbal and written communication skills. Ability to appropriately escalate issues requiring problem solving and decision making.

 

LANGUAGE SKILLS

Ability to read, analyze, and interpret financial information, general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports and business correspondence. Ability to verbally communicate effectively while providing exceptional customer service.

 

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, and percent and to draw and interpret bar graphs.

 

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to use sound logic. Must be able to stay calm and in control during difficult and stressful situations. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

 

PHYSICAL DEMANDS 

While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear.  The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The noise level in the work environment is usually moderate.