Manager of Data Migrations - Remote, MT

  • Foundant Technologies
  • Remote (Bozeman, MT, USA)
  • Jun 16, 2022
Full time Analysis Data Project Management Senior Level Software

Job Description

The Manager of Data Migrations (MDM)is a key position in providing leadership, support, and direct management of the data migrations specialist team. At times, this is a direct client facing leadership role requiring the (MDM) to create and sustain long-term, positive relationships with Foundant’s clients. 

SPECIFIC RESPONSIBILITIES

  • Manage key performance indicators (KPIs) – motivate team to focus on key deliverables: identifying client needs, develop migration project scope and timeline, support the migration and reconciliation of client’s historical financial, fundraising and constituency data from multiple sources into Foundant’s software.
  • Manage the business – looking 3-6+ months in advance, proactively assess and strategically plan departmental needs, budgets, and actual expenses.
  • Collaborate with management – ensure ongoing alignment and goal achievement, communicate issues, and raise visibility, address concerns and questions in a timely manner, work with leadership cross-departmentally as needed.
  • Work with customers in gathering business requirements for data migration requirements.
  • Work across multiple projects to understand data usage and implications for data migration.
  • Assist in designing, planning, and managing the data migration process.
  • Work with subject matter experts and the project team to identify, define, collate, document, and communicate the data migration requirements.
  • Prepare data migration plans including risk mitigation, milestones, quality, and client sign-off details.
  • Develop best practice, processes, and standards for effectively carrying out data migration activities.
  • Continuously work to improve processes – drive process evolution, consult frequently with team members, be open to new ideas and support independent thinking, capture, and organize ideas into actionable tasks to gain efficiencies, scale and improve customer service.
  • Ability to plan, distribute, and monitor assignments and workloads.
  • Oversee and execute day-to-day operations – support daily needs (questions, problem solving opportunities, etc.) from team members.
  • Lead – be an example to others in how to execute best practices, deliver exceptional implementations and be complete in everything we do.
  • Identify appropriate team member(s) for specific tasks.
  • Motivate, develop and coach – guide team members on their continued growth and professional development through regular one-on-one meetings; be accessible and inspire Data Migration Specialist team members: recognize and utilize strengths of team members and provide recognition as appropriate; evaluate and provide feedback on performance.
  • Ensure appropriate staffing levels are in place and interview and hire for open needs accordingly.
  • Talent succession planning.
  • Gain and maintain solid knowledge of Foundant products.

 

REQUIRED SKILLS 

  • BA or BS in related field.
  • Five (5) or more years of direct data management experience.
  • Three (3) or more years of leading a data management team. 
  • Ability to demonstrate leadership style, supported by clear strategies with a strong focus on results while keeping people management and collaboration at the heart of every interaction.
  • Proven ability to build and manage strong teams with a focus on meeting organizational goals.
  • Ability to rapidly think through various issues and respond in an appropriate and articulate manner
  • Strong strategic thinking abilities and demonstrated success leading teams in executing established strategies.
  • Ability to influence and build credibility at the senior management level.
  • Exceptional customer satisfaction driven approach.
  • Keen attention to detail for accuracy to deliver on internal and external customer requirements with a time sensitive approach.
  • Excellent verbal and written communication skills
  • Patience, empathy, and integrity approaching each situation with a fresh outlook.
  • Commitment to exceptional client experiences.
  • Entrepreneurial spirit that has regularly met and exceeded goals.
  • Excellent time management skills to handle multiple, concurrent tasks and deadlines.
  • Willingness and enthusiasm to learn and contribute.
  • Strong technical proficiency in data analysis, problem solving, data management software, and strategic thinking.
  • Familiarity with Customer Relationship Management (CRM) software, preferably Salesforce, Confluence, Jira, and Zendesk.