Account Specialist - Bozeman, MT

  • City of Bozeman
  • Bozeman, MT, USA
  • Jul 21, 2022
Full time Accounting Database

Job Description

The principal function of an employee in this class is to perform a variety of technical accounting and administrative duties in support of the assigned City Departments.  An employee will also provide exceptional customer service and highly technical database management duties in the maintenance of City financial records as well as perform directly related work as required.  The work is performed under the supervision and direction of an assigned supervisor, but considerable leeway is granted for the exercise of independent judgment and initiative. This is distinguished from the class of Billing Clerk II by additional responsibility of maintaining complex database systems and administrative duties. The work performed requires that an employee in this class establish and maintain effective working relationships with the assigned supervisor, other City employees, and the general public.  The principal duties of this class are performed in a general office environment.
Fair Labor Standards Act Status: Non-Exempt
Bargaining Unit: Montana Federation of Public Employees

Examples of Essential Work (Illustrative Only)
  • Manages complex database systems, as assigned, which includes preparing, adjusting, maintaining, and troubleshooting customer accounts in accordance with prescribed guidelines;
  • Maintains inventory systems for assigned city assets (i.e. cemetery plots, water meters, etc.);
  • Responds to citizens' questions and comments in an accurate, courteous and timely manner;
  • Identifies and prepares renewal and delinquent account notices as assigned;
  • Reconcile customer accounts and payments as assigned;
  • Answers patrons' questions regarding detailed programmatic knowledge of departmental accounting operations in a courteous and timely manner as requested;
  • Audits and records into central cash register various department and customer deposits, and reconciles and balances cash register daily;
  • Generates financial reports and other related documents at specified time intervals as directed;
  • Serves as a liaison between key Department personnel and other City departments and/or  the general public, and provides fiscal information, explains procedures, and provides technical information regarding related procedures and methods as requested;
  • Performs clerical functions as required, including answering phones, preparing correspondence, and retrieving and purging obsolete files;
  • Gathers, assembles, tabulates, proofs, balances and summarizes information for budget input, and prepares reports in proper accounting format for review as required;
  • Provides backup support to other Finance personnel as requested;
  • Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions;
  • Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
  • Attends meetings, conferences, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas;
  • Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
  • Performs other duties consistent with the role and function of this classification.




  • Associate's Degree in Accounting, Business Administration or a related field;
  • One (1) to three (3) years customer service experience, including accounts receivable and bookkeeping experience, some knowledge of government accounting is preferred;
  • OR Any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work.




  • Thorough knowledge of, or ability to quickly learn, Generally Accepted Accounting Principles;
  • Thorough knowledge of, or ability to quickly learn, Federal, State, and City statutes and ordinances;
  • Thorough knowledge of financial office procedures and practices;
  • Thorough knowledge of word processing, database management, spreadsheets, and personal computer operation;
  • Substantial knowledge of the functions of a local government;
  • Substantial knowledge of accounts payable and receivable processes;
  • Ability to type 100 strokes per minute on 10-key test;
  • Ability to interpret accounting reports and records, and to analyze accounting data for control and reporting purposes;
  • Ability to utilized specialized accounting software programs;
  • Ability to make mathematical computations and tabulations accurately in a timely manner;
  • Ability to establish and maintain effective working relationships with assigned supervisors, elected officials, other City employees, and the general public;
  • Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
  • Ability to work effectively with a wide variety of people, including ones who are angry or disagreeable;
  • Ability to understand and follow oral and/or written policies, procedures, and instructions;
  • Ability to prepare and present accurate and reliable reports containing findings and recommendations;
  • Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
  • Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
  • Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
  • Integrity, ingenuity, and inventiveness in the performance of assigned tasks.


  • 10-Key – to enter at least 100 SPM is desired;
  • Offers for employment are conditional upon satisfactory response to a criminal background check, credit check, and thorough reference checks.