The Senior IT Project Manager will lead medium to large-scale business systems implementations and technology deployment efforts. This role is responsible for leading teams to deliver project(s) that span across one or more business areas. The Senior IT Project Manager will also manage resources, schedules and budgets, and adhere to stage gate quality and software development life cycle (SDLC) control guidelines. This includes management of issues, risks and project change requests to ensure successful and on-time project delivery.
What You'll Do
Partner with internal Procurement team during software acquisition phase to develop scope, initial requirements, resource plan and establish relationship with selected vendor
Develop comprehensive project charters which define the scope, objectives, success factors, deliverables, and resource requirements aligning to enterprise strategies
Set project goals and define performance criteria such as quality standards, deadlines and cost requirements
Establish realistic goals and implement action plans for achieving set objectives
Work closely with System and Business Analysts to develop detailed business requirements
Develop detailed project plans that identify tasks, timelines, dependencies, critical path items, resource requirements, etc.
Communicate with project and/or resource managers and team members to keep them informed on changes, needs, issues in project operations
Proactively track project-related issues and risks and develop mitigation plans
Continuously monitor the health of projects and escalate issues and challenges as required
Lead project meetings and status reporting sessions
Manage vendor resources as outlined in contracts, including review and approval of invoices
Actively manage project scope and any necessary change management activities
Contribute to process improvement initiatives as it relates to improving project delivery
Provide executive level communication regarding project health
Act as coach to motivate and mentor project team to achieve set objectives
Leads and/or assists with both internal and external dispute resolution to protect Workiva’s best interests
What You'll Need
Undergraduate Degree or equivalent combination of education and experience in a related field.
Related fields may include Business or IT-related field
Excellent written and verbal communications skills; ability to communicate with all levels of the organization, from individual contributors to leadership
Strong organizational skills, conflict resolution/problem-solving skills, and detail orientated
Listen and support teams in problem-identification and decision-making
Encourage an environment that values mutual respect, openness, and courage
Think beyond day-to-day activities
Ability to manage and delegate work as part of a team
Ability to thrive in a fast-paced environment and demonstrate a record of achievement
Ability to manage projects according to company priorities and strategies over individual needs
8+ years’ experience managing IT projects, including a minimum of 3 years managing medium-scale IT Business System implementations
Experience implementing CRM, HRIS and/or ERP applications; cloud or on-premise-based deployments
Prior experience with project management planning tools
A thorough understanding of Software Development and Project Life Cycle management methodologies and controls
Six Sigma or other related continuous improvement methodology experience is preferred
PMI’s Project Management Professional (PMP)® certification a plus
Agile/Scrum methodology or certification experience a plus
Up to 10%
Working Conditions & Physical Requirements
Reliable internet access for any period of time working remotely, not in a Workiva office.
Must be available to work periodically weekends and off-hours for on-site or off-site deployment support
How You’ll Be Rewarded:
$114,000.00 - $168,000.00 Annually
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva: https://www.linkedin.com/company/workiva/
Learn more about benefits: https://www.workiva.com/careers/benefits
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email firstname.lastname@example.org.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.