About The Role
The primary focus of this position is to administer and provide Level III support throughout the assigned application(s) analysis, configuration, testing, implementation and production lifecycle. This is a senior level admin position and will be responsible for multiple medium and/or high-risk applications with minimal supervision. This role will be primarily responsible for high impact IT Services provided to the bank, such as Fraud, Silverlake, 4|Sight, Teller, New Accounts, Compliance, Quality Control, Accounting, and Core Banking interface solutions. This position is expected to lead multiple simultaneous projects to successful completion and ensure all audit standards are being met. As a senior admin this position will also help guide less experienced administrators to ensure GBCI standards are being met by all team members. You will keep all relevant technical documentation up to date and will ensure testing is completed by appropriate users at all levels of the organization for new systems, releases, new features/enhancements and break/fix solutions. On project and strategic efforts, you will work in cross-functional teams leading technical and analytical support of new and current production systems. This position will be considered a representative of the IT Department to all levels of bank groups and management, so professionalism and diplomacy to gain trust is critical to the success of the position.