This position may be located at any of the offices within First Interstate Bank's fourteen state footprint, including Arizona, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington and Wyoming.
What’s Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
We encourage you to apply. Reach for what you want, and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
First Support employees provide an initial level of application and operational support to internal end- users. The First Support Team is responsible for providing a centralized point of contact for all internal users to communicate problems, questions and suggestions for enhancements.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned
EDUCATION and/or EXPERIENCE
High School diploma (or equivalent) and one to two years related experience and/or training required; Four-year college degree or CompTIA A+ certification a plus; Experience with Microsoft products including but not limited to Microsoft Office and Microsoft Desktop Operating systems i.e. Windows 7; Microsoft Active Directory knowledge is helpful.
OTHER SKILLS & REQUIREMENTS
General knowledge of computer hardware and operating systems preferred.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and response to questions form groups of managers, clients, customers, and general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to identify trends and identify solutions to those trends.
While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
COMPENSATION & BENEFITS
We offer a competitive total compensation package including base salary and benefits. The pay range for this position is $19.73 to $32.57 per hour (in CO & WA), and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location. Benefits include, but are not limited to, medical, dental, vision, 401(k), and Paid Time Off, including Federal holidays. For more information regarding out benefits, please visit