What’s Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
This position will report to the Director of IT Business Management. The IT Business Relationship Manager will be responsible for implementing and overseeing programs for the engagement of IT services by lines of business, management, and governance, overseeing the IT portfolio management process, resource management, performance management, process management, and facilitation of all major technology vendors.
The IT Business Relationship Manager builds relationships and collaboration between leaders and team members across functions. They must have the ability to identify and articulate how IT capabilities can solve business problems and present and discusses technical information in a way that establishes rapport, persuades others, and gains understanding. This position works across business lines & vendor partners in meeting business objectives and looks for common expectations across internal and external stakeholder groups.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION &/or EXPERIENCE
Bachelor's degree (BA/BS) from a four-year College or University and five or more (5+) years prior relevant experience desired, or equivalent combination of education and experience. Prior financial services experience desired. Prior experience in IT Business Relationship Management preferred.
OTHER SKILLS & ABILITIES
Strong understanding of IT environment and technologies (including ITIL) in relation to business needs; Strong business acumen and operational experience; Excellent written and verbal communication skills; Excellent objective analysis capability; Excellent stakeholder engagement and relationship building skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk. The employee is occasionally required to sit, use hands to finger, handle or feel, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.