commonFont connects people and technology. We serve the world’s leading companies by helping them connect with and learn from their customers and employees. We design, deploy, and optimize best-in-class Experience Management (XM) solutions -- programs and technology that dramatically improve organizational impact and technology returns for our clients. We serve clients, teammates, and our communities with empathy, commitment, and exceptional experiences.
commonFont has achieved significant success and growth over the company’s 10 years. Our commitment to success led to our ranking on the Inc. 5000 as one of the nation’s fastest-growing privately-held companies for 5 consecutive years in 2018-2022 and being recognized as one of Outside's Best Places to Work from 2019 to the present. commonFont works primarily with enterprise companies at all stages of their XM journeys.
We seek a dynamic, versatile leader in our Delivery Operations function, with responsibilities including managing client services engagements, overseeing technical delivery teams, and building and managing strategic client relationships. This is a tremendous opportunity to join a successful, values-driven organization as a key operational leader.
About the Role:
The Senior Solutions Consultant is a key leader responsible for delivering operational outcomes and client impact and supporting the business success of commonFont. Leading and managing client implementations and ongoing services engagements, Senior Solutions Consultants are responsible for delivering exceptional client experiences and outcomes through strategic engagement management, effective team leadership, and collaborative client relationship building and management.
You are an entrepreneurial and hands-on manager who establishes and achieves ambitious goals, develops genuine relationships with people, and goes deep to solve problems. It’s important that you are versatile, flexible, and desire to hold responsibilities that are both broad and deep. You build trust and credibility through your alignment with commonFont values, commitment to service leadership and collective success, and demonstrated ability to advance a high performance environment and team that helps our organization win. Your responsibilities will include:
You are a passionate, curious, and versatile leader with a commitment to leading teams to achieve exceptional results in a fast-paced, evolving, and high-performance environment. You bring demonstrated interests and capabilities to lead client engagements in technology services. You have the ability to be both detailed and strategic in assessing and engaging with client business needs, technologies, and commonFont services to generate greater client impact. You set high standards for yourself and your teams, and are entrepreneurial, self-directed, and driven to make an impact. You are empathetic and care deeply about service to other people.
commonFont serves the world’s top enterprises, and we do so with a team of individuals who are self-starters, fun, collaborative, and care deeply about each other’s success. We accomplish all of this from offices in downtown Bozeman, Montana, a hip college town and tech hub with an exceptional quality of life and easy access to the mountains and rivers of the Rockies, and downtown Providence, Rhode Island, a growing tech hub recognized by CNN as the most creative city in the US. The Senior Solutions Consultant role can be based out of either Bozeman or Providence, depending on your preference.
At commonFont, our goal is to recruit, hire, and maintain a diverse workforce. Equal employment opportunity is good business, and it is also the law. Equal opportunity applies to all aspects of employment, including recruitment, selection, hiring, training, transfer, promotion, termination, compensation, and benefits. As an equal opportunity employer, commonFont does not discriminate in its employment decisions on the basis of race, color, national origin, sex, age, sexual orientation, gender identity, pregnancy, physical or mental disability, marital status, religion, creed, veteran status, or any other characteristic protected by federal, state, or local laws, or for inquiring about, discussing, or disclosing compensation.