Job Description
Are you ready to join a company with a strong mission and deep-rooted values? Join our energetic team and embrace the power of becoming the face of Range in the communities we serve and working with an amazing staff in our Forsyth, MT location. If you're a tech-loving, people-inspiring, and fun-seeking professional, with a passion for the telecommunication/broadband industry, this is your chance to shine! Apply now and let's talk about what you can bring to this role at Range.
JOB SUMMARY:
Under the oversight of the CFO, this position is responsible to serve as the primary contact for capital credits. The Capital Credit Representative is responsible for estate retirements, answering member/patron questions, establishing W-9’s timely, reissuing checks, unclaimed research, and being knowledgeable of the capital credit processing and accuracy of data. May assist the accounting and customer relations department from time to time.
ESSENTIAL DUTIES AND RESPONSIBILITIES AND EXPECTATIONS:
1) Assist members/patrons with questions via in-person, by telephone or via email concerning capital credits,
2) Understand and apply overall capital credit processes and procedures.
3) Understand relevant by-laws and policies pertaining to employee and member/patron conduct and capital credit transactions.
4) Be familiar with reports and other data to ensure the accuracy of the capital credit system and processes.
5) Responsible for the accuracy of the capital credit control records.
6) Responsible for processing the general retirement of capital credits.
7) Responsible for processing retirement check rewrites.
8) Responsible for the escheatment of all unclaimed property of the cooperative.
9) Responsible for all mail related to capital credits, both outbound and inbound.
10) Conduct routine audits of capital credit system which is required for re-calculations to ensure accuracy in membership, addresses and system calculation of allocations and retirements.
11) Maintain a thorough knowledge of company policies and procedures.
12) Uphold and demonstrate your commitment to Range’s values in everything you do. Be Innovative-Create the environment where we continually improve and adapt, Be Kind—Our actions make a difference, Be Trustworthy—Do the right thing, take responsibility for our actions, and honor our commitments, and Be United—People are our purpose; unified teams build the strongest networks.
13) Performs various other duties as assigned.
Range Telephone Cooperative, Inc. “Range” is a local exchange carrier providing telecommunication services to southeastern Montana and northeastern Wyoming. Established in 1953 as a non-profit cooperative, Range currently serves over 6,000 subscribers in eighteen telephone exchanges. Included in that area are the six Montana counties of Rosebud, Treasure, Custer, Powder River, Carter, and Big Horn, and the five Wyoming counties of Campbell, Johnson, Weston, Sheridan, and Crook.
Throughout the year’s Range saw many growth opportunities. In 1991, Range acquired Dubois Telephone Exchange, Inc., which serves customers in Dubois, Crowheart, and Baggs, WY. In 1993, Range purchased sixteen exchanges in Wyoming from US West and formed RT Communications to serve those exchanges. Due to changes in the telecommunications industry and a focus to expand the long-haul fiber network, Range’s leadership formed Advanced Communications Technology, Inc. in 1997.
During the summer of 2020, Range rebranded to focus on becoming “One Company, One Network.” This change combined network capabilities and industry expertise. Not only did it unite the four companies into one brand name, Range, Range’s CEO Rob Johnstone said, “One brand is a game-changer for us as a company and fulfills our mission to provide a quality customer experience.”
Today, Range serves over 13,000 broadband subscribers to over 30 communities, operates over 4,700 miles of fiber-optic network, and employs more than 160 communications experts with an expertise in engineering, construction, project management, operations, and network maintenance. Collectively the executives that lead Range have a combined 150 years of experience in the communications and broadband industry. The corporation continues to grow and fulfill the demand for next-generation communication services. Range plans to invest a minimum of $150 million in fiber optic infrastructure over the next ten years.
With office locations in Forsyth, MT, Sheridan, WY, Worland, WY, and Dubois, WY, Range offers next-generation communication services to Business and Residential customers. Range will continue to expand its fiber-optic network and deliver the best in customer experience.