The Learning Technology Administrator plays a central part in the support, design, development, implementation, delivery, recording, and maintenance of instructional resources used for Workiva’s learning functions, both within the company and the Learning Management System (LMS).
Serving as the primary administrator for Workiva’s LMS and integrated training tools, this role ensures their efficient operation. In addition, the Learning Technology Administrator provides essential administrative support by managing daily LMS tasks: producing reports, assisting employees with LMS inquiries and training, and acting as a knowledgeable resource for the success and continuous functioning of the system.
What you’ll do
Manage and maintain Learning Ecosystem pieces, including LMS configuration, creating user groups, defining course structure, deploying enrollments, defining user permissions, and creating course catalogs
Configuration and catalog administration of curricula, instructor-led courses, eLearning courses, videos, and materials such as policies/acknowledgments.
Testing and deploying new / revised SCORM/ e-learning content in various learning formats.
Coordinate and continuously improve LMS / LXP administrative processes and activities to create the best possible experience for our learners.
Consults with SMEs and content development teams to provide insight and direction in the development of training materials
Manage Learning Ecosystem reporting requests, maintain and update learning analytics dashboard and metrics, and build ad hoc reports as needed.
Coordinates with and provides support to HR, IT, and stakeholders for LMS system migrations, integrations, change management, and user management processes.
Coordinate with vendors for feature requests, technical escalations, integrations, and best practices
Provide support, guidance, and assist with prioritization of instructional designer work
Assist in the review, testing, and implementation of LMS updates and enhancements.
Develop and maintain LMS / LXP administration processes and procedures, including user management, and content curation.
Write and revise documentation for system configuration & standard operating procedures
What you’ll need
4 years of Learning Management System (LMS/LXP) administration experience
Experience administrating Degreed, WorkRamp, and/or Workday Learn.
Adept at facilitating learning related to the use of learning technology.
Proficient in the use of common content creation tools, including Articulate, PowerPoint, Qualtrics, and Google Suite, among others.
Experienced in learning systems, with a strong track record in troubleshooting and system configuration.
Proficiency in data analysis, with a high level of comfort working with Excel and spreadsheets.
Demonstrated excellence in customer service, and/or technical support
Solid project management skills, with exposure to project management platforms like Monday.com being a valuable bonus.
A passion for collaboration, whether it's with stakeholders, learners, or vendors, to craft exceptional learning experiences.
The ability to seamlessly switch between high-level system details and the management of individual projects, such as user management processes, complex learning programs, and reporting.
Effective communication skills and the ability to influence individuals when interacting with learners at all levels of the organization.
Versatility in handling a diverse range of tasks, from strategic planning to task execution.
Proficient in conveying ideas and requirements while effectively influencing others.
How You’ll Be Rewarded:
$79,000.00 - $134,000.00
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva: https://www.linkedin.com/company/workiva/
Learn more about benefits: https://www.workiva.com/careers/benefits
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We strongly encourage and welcome people from historically marginalized groups to apply.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email firstname.lastname@example.org.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.