HR Specialist - Career Development - Missoula

  • First Security Bank
  • Missoula, MT, USA
  • May 28, 2024
Full time Banking General Business Human Resources

Job Description

About The Role

Collaborating with the Director of Human Resources, position is responsible for creating and implementing programs and activities aimed at enhancing employee experiences and to facilitate career progression. Position focuses on initiatives to create a supportive and growth-oriented environment at First Security Bank, focusing on employee development and engagement.   Role will focus on identifying developmental needs, arranging suitable training solutions, and implementing strategies to educate and recognize staff performance.

DUTIES AND RESPONSIBILITIES:

Develop and implement strategies to enhance employee experiences at all touchpoints. Design and execute career development programs that support employee growth and progression within the organization.

Drive FSBs training and development program, focusing on career advancement opportunities for all employees, including assessing needs, designing tailored training programs, and partnering with internal and external experts to ensure effective learning outcomes.

Collaborate with employees and managers to identify performance gaps and recommend targeted training solutions to drive growth and retention.

Document, monitor, and manage training programs and annual training initiatives at all locations, ensuring alignment with organizational objectives.

Lead FSB’s welcoming program to ensure new hires integrate seamlessly into the company culture, aligning with its values within the first 90 days.

Support the development and execution of employee engagement initiatives to enhance the overall employment experience. Identify and implement opportunities to improve team members experiences from onboarding to career progression.

Assist in planning and executing employee engagement initiatives, including events, surveys, training sessions, and employee recognition programs to support a high-performance culture.

Champion HR analytics to enhance the effectiveness of HR programs, including identifying trends, predicting turnover risks, and improving engagement levels.

Develop and maintain standard operating procedures to ensure consistency and efficiency in HR processes.

Establish key performance indicators and implement mechanisms for tracking and evaluating the effectiveness of HR initiatives.

Conduct regular assessments to measure the effectiveness of employee experience initiatives and make data-driven recommendations for improvement.

Provide guidance and support to managers and employees on career planning, goal setting, and performance management.

Stay updated on industry trends and best practices in employee experience and career development and incorporate relevant insights into our programs.

Serve as a resource for employees seeking career advice, professional development opportunities, or assistance with performance issues.

About You

QUALIFICATIONS:

  • Three to five years of similar or related experience, with a focus on employee development and engagement.
  • A bachelor’s degree. An equivalent combination of education and experience may be considered on a case-by-case basis.
  • Must possess current valid driver’s license.

KNOWLEDGE, SKILL, ABILITY:

Strong understanding of training program development, implementation, and management. Ability to collaborate effectively with cross-functional teams and senior management. Demonstrates creativity and innovation in designing engaging employee experiences and career development initiatives.

Working knowledge of standard office equipment. Skills in areas related to computer operation/use including working knowledge of Microsoft applications and ability to learn new systems/applications. General knowledge of employment laws such as, but not limited to, FMLA, ADA, HIPPA, EEOC, FMLA, FLSA, and other federal, state, and local laws.

Communicate Effectively: both verbally and in writing with others in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques. Demonstrate soft phone skills by treating all internal and external customers in a polite and courteous manner.

Customer Service: We are community inspired and pride ourselves on offering exceptional service to both our internal and external customers. We expect you, as an employee, to support our values and visions of Integrity, Service and Success.

Teamwork: Demonstrate ability to work independently and as part of a team. Work cooperatively and effectively with others to set and achieve goals, help others, resolve problems, and make decisions that enhance organizational effectiveness.

Professionalism: Exhibit a professional manner in dealing with others; work to develop and maintain cooperative and positive working relationships; represent the bank in a positive manner; maintain credibility with others.

Ethical Behavior: Model high standard of honesty, integrity, trust, and openness. Understand and follow through with appropriate standards of conduct and moral judgment; willing to act outside the norm when needed to adhere to ethical principles. Communicate and demonstrate actions in a consistent manner. Respect others, regardless of individual capabilities, agendas, opinions or needs.

Confidentiality: Maintain strict confidentiality regarding any information obtained during performing job duties; adhere to Bank policies and procedures regarding confidentiality.

Quality Management: Adhere to guidelines, protocol, policies, and procedures and supervisory directives; improve and promote work quality; demonstrate accuracy, thoroughness, and attention to detail; strive to achieve good results.

Adaptability: Adapt positively to change; manage competing demands and effectively handle changes, delays and/or unexpected events with a positive attitude.

Planning and Organization: Prioritize, organize, and plan work; use time efficiently; and achieve results within time frames. Complete work in a timely, accurate manner and be conscientious about assignments and deadlines.

Judgment/Problem Solving: Display ability and willingness to make sound decisions; identify and resolve problems in a timely and positive manner; exhibit sound judgment; appropriately handles both routine and non-routine situations.

Individual Responsibility and Accountability: Accept responsibility for own work performance; accept responsibility for own actions and outcomes and does not blame others. Demonstrate willingness to take initiative in performing job duties, resolving issues, and making suggestions for improvement. Conduct follow-through and meets commitments and agreements in a timely manner; relied upon by others as a source of valid information.

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.

Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles, and public transportation, and be able to lodge in public facilities.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to: climb, balance, stoop, kneel, crouch, crawl, push, and pull. 

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

What We Offer

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details!

COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! 

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.