IT Help Desk- Tier 1 - Missoula

Job description

We are a growing Technology Installation Company in Missoula, MT and we are looking to add another amazing team member!

The position is IT Help Desk- Tier 1. We are looking for a dependable, professional, hard working person that brings a positive attitude to work with them every day.

To apply, please reply with a cover letter, resume, and references.

Essential duties and responsibilities:

• Comprehensive IT technical knowledge and experience 
• Assist customers through attentive service and effective problem-solving.
• Assist company employees with various IT related issues. 
• Install, configure, maintain, and repairs computer/server hardware issues, applications and operating systems.
• Installs, configures, maintains, and repairs network and email issues.
• Installs, configures, maintains and repairs VoIP & PBX phone systems, and networks.
• Performs computer/server tune-ups.
• Performs and verifies computer/server backups.
• Performs server administration and maintenance.

Qualifications and Skills

Position requirements:

• 1-2 years of experience
• High School Diploma
• Fluent Knowledge of all industry standards

Physical Demands:

• There will be some out-of-town work (you will be paid for travel time and per diem if overnight)