Accounting Support Technician- Columbia Falls

$22.00 hourly
  • LC Staffing
  • Columbia Falls, MT, USA
  • Oct 09, 2020
Temp to Hire Accounting Information Technology Software

Job Description

Local software company is looking to bring on a qualified Accounting Support Technician

Why join the team? This company prides themselves on their positive and upbeat company culture, so if you’re a fit for what they’re looking for, they can’t wait to meet you!

The ideal candidate for the Accounting Support Technician position is an individual who is team-oriented and goal-driven with a hunger to hit and exceed objectives while providing excellent customer service.  If you thrive in a problem-solving environment and have a desire to help people find solutions then this position is for you.


Skill and Knowledge Qualifications:

  • Have an associate’s degree in accounting and/or 2 to 3 years of hands-on accounting experience
  • Proper phone etiquette;
  • Demonstrated proficiency in typing and grammar;
  • Knowledge of relevant software computer applications and equipment;
  • Knowledge of customer service principles and practices;
  • Experience with double-entry accounting concepts
  • Strive in a fast-paced dynamic working environment
  • Have a desire to help customers find solutions to their support questions.

 
Primary Responsibilities:

  • Acts as the front-line accounting resource to our client base for company products and services.
  • Manage inbound and outbound accounting calls in a timely manner.
  • Establish rapport with the customer while assessing the problem, then determine the scope of the issue by evaluating and analyzing the symptoms, and ultimately provide solutions.
  • Provide software application training within your area of expertise to maximize the use of the software, using a variety of delivery methods including web-based and on-site training.
  • Documentation of the customers calls in a comprehensible manner that captures all necessary information for follow-up service.


Details:


The schedule is full-time at a rate of $22 per hour

For questions and answer please call or text Mckenzie at (406) 384-6696