DevOps Engineer - Missoula

Submittable is a growing social impact platform used by thousands of companies, governments, and philanthropic organizations to manage their social impact programs and maximize their impact. In 2023 alone, we helped organizations worldwide run over 31,000 programs and collected nearly 3.2 million applications, resulting in $1.3 billion of funds distributed through our product on behalf of our clients. We are proud to partner with customers in accelerating mission-driven work in top causes, including Equity & Social Justice, Children & Education, Creative & Arts, Health/Wellness, Economic Justice & Opportunity, and the Environment & Climate.

We are dedicated to empowering people and organizations to discover, manage, and support their missions through our innovative software solutions. We are committed to growth, efficiency, and providing a world-class experience to our clients. At Submittable, we build software that enables our customers to drive positive change around the globe. This is a fantastic opportunity to join a growing, purpose-driven company that thrives at the intersection of philanthropy and technology.   

As a member of our DevOps team, you will work closely with your peers and members of our development team to help refine development processes and infrastructure to bring the latest technologies and methodologies to our infrastructure and technical teams. Submittable products are high-availability, high-traffic SaaS applications requiring production support; our DevOps team is critical in responding to production issues, tackling complex problems, and helping drive our team’s technological direction.   

If you are ready for a new adventure at a growing tech company committed to helping our customers further the good they do in their communities and the world, we would love to hear from you. Our engineering offices are in Bellevue, WA, and Missoula, MT. 

How You’ll Make an Impact:

The  DevOps Engineer will help refine our development processes and infrastructure to bring the latest technologies and methodologies to the team. This role is also responsible for providing production support and will respond to production issues that arise, tackle complex problems, and contribute to the team’s technological direction. Success in this role is further defined by the ability to self-manage time and priorities to maximize output efficiently.

• Help shape, maintain, and support large-scale distributed cloud infrastructure (AWS and Azure)
• Optimize the automation and tools that enable teams to accelerate delivery 
• Perform infrastructure audits to identify risks, increase observability of logs, metrics, and tracing 
• Maintain continuous integration and deployment pipelines
• Manage AWS costs
• Provide on-call support for infrastructure-related issues 
• Maintain infrastructure documentation, assist with post-mortems and root cause analysis
• Follow security best practices to ensure compliance with company policy 
• Improve the development experience 

Skills & Experience We Hope You Bring:

• 3+ years as an engineer on a software development team
• Strong understanding of Kubernetes (EKS, AKS, service mesh) and GitOps (Flux, ArgoCD)
• Familiarity with observability tools such as DataDog and Prometheus/Grafana
• Solid experience with networking, including TCP/IP, Akamai/CDN, DNS, Firewalls
• Knowledge of Terraform and infrastructure-as-code practices
• Prior experience working in cross-functional teams
• Systems architecture and design skills
• Solid experience with security and compliance best practices
• Build and deployment automation experience
• Proficiency with common ops tooling (containerization, VMs, Logstash + Kibana, etc)
• Experience with AWS, GCP, or Azure
• Comfort maintaining live production systems
• Love of learning 
• Thrives in a highly collaborative environment and enjoys the change to pair with peers 

Additional/Preferred Skills & Qualifications:

• Ability to communicate well with others
• Familiarity with client-side JavaScript frameworks (preferably AngularJS/Angular)
• Developing, interfacing with, and integrating with REST APIs
• Automated testing tools and techniques
• Debugging tools and techniques
• Knowing when, why, and how to refactor
• AWS Certification(s) (SA, SysOps)
• GitHub Actions or Jenkins
• SOC 2 compliance

Salary Details: The annual salary range for this position is $130,000-$160,000. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.

Position Location: This role will be located in Bellevue, WA, or, Missoula, MT following a hybrid work model. Employees are expected to be willing to work from one of our office locations twice a week or as needed by your team.

We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time.

Why Submittable? 

Joining Submittable means joining a forward-thinking company that values innovation, collaboration, and growth. We aim to empower social good organizations with technology that accelerates their work, sales, and impact. 

To do this, we proudly offer a supportive and dynamic work environment where your contributions will directly impact our success. If you are passionate about legal processes and thrive in a fast-paced, evolving environment, we invite you to apply for this exciting opportunity.

We are delighted to offer highly competitive benefits to our full-time employees, including:

• Health insurance, life insurance, and optional HSA, FSA, and DCA accounts
• 401(k) with employer match from day one
• Equity stock options 
• Flexible hours, including flexible vacations and sick leave, and remote work options
• Generous paid parental leave policy for mothers, fathers, and adoptive parents
• Professional development stipends
• Involvement in community outreach programs for all employees, including company volunteer outings at local nonprofits
• Fully stocked kitchens with complimentary snacks and beverages for all employees working in either office 
• Weekly catered lunches in both offices 
• Monthly company-sponsored happy hours and gatherings 

Belonging & Inclusion Statement 

At Submittable, our team is driven by the belief that technology can be a force for good that furthers social impact and enables corporate social responsibility on a global scale. We are committed to building a workplace that leverages the strength of our community by fostering a safe space to share ideas, embrace unique experiences and abilities, and celebrate and learn from our differences. Through prioritizing inclusion and belonging as the focal points of our culture, we strive to provide an environment where all employees feel safe and welcome to bring their whole, authentic selves to work and are empowered to make innovative contributions that allow our customers to solve evolving complex problems and spread more good.