Who we are 

Pathlabs is an end-to-end digital media partner built for agencies. We handle all aspects of our clients’ digital media campaigns, so they can focus on growing their business.

Pathlabs is an extension of an agency’s team, combining the best of both worlds between in-house teams and media vendors. In a product-obsessed world, we double down on service-based solutions. We focus on planning, executing, optimizing, and reporting of performance-based paid advertising campaigns - providing our clients a single point of entry into the world of digital media.

What you’ll do

The Training and Education Manager is responsible for overseeing the development and execution of training programs that enhance employees' skills, knowledge, and performance. This role will assess organizational needs, manage and administer our Learning Management System, develop targeted learning programs, and ensure that all employees are equipped with the tools and resources necessary to succeed in their roles. The role will aid product enablement efforts in translating go-to-market messaging into customized training materials for various departments in the organization. 

This role is also responsible for the YourPath objectives of nurturing the employee pipeline of top talent for our Media Services department through continued interaction with the University of Montana, the Digital Media Execution class, and the YourPath Internship. The ideal candidate will have a strategic mindset, exceptional communication and public speaking skills, and a strong understanding of running digital ad campaigns and the associated technologies. Additionally, they should be knowledgeable about learning principles and employee development strategies. This role reports to the Director of Product Enablement.

Responsibilities 

• Training Needs Assessment:
  
  • Conduct assessments to identify training and development needs across various departments and job levels. Work closely with leadership teams to understand specific goals and challenges.
• Program Design and Delivery:
  
  • Design, implement, and deliver training programs, workshops, and e-learning courses that align with organizational goals. Programs will cover technical operations, communication, and client management.
• Learning Management Administration:
  • Administer and maintain a Learning Management System (LMS), along with associated training material and content. Administer system in accordance with training and development strategies and standards. 

• Support Product Enablement Efforts:
  • Work closely with the Product Enablement and Marketing teams to understand training needs based on go-to-market messaging and product initiatives. Work with department heads to understand the impact of the training programs and gather feedback for ongoing initiatives and improvements upon courses. 

• YourPath:
  • Maintain and build upon the YourPath program, which consists of the University of Montana classes, internship, and internal training. Act as liaison between Digital Media Execution course students, UM faculty, and Pathlabs. Maintain and update class curriculum, organize and schedule lecturers. Help facilitate career conversations and evaluate internship applicants’ strengths. 

• YourPath: Internship:
  
  • Work closely with HR and Media Services to manage and maintain the high level of quality and intentionality of the program, which is integral to Pathlab’s employee pipeline. Provide interns with notable experience with which they can grow their careers. 
• Evaluation and Feedback:
  
  • Measure the effectiveness of training programs using feedback, assessments, and key performance indicators (KPIs). Continuously improve training offerings based on feedback and organizational needs.
• Budget and Resource Management:
  
  • Manage the training and education budget effectively, ensuring efficient use of resources while meeting the organization's learning goals.
• Collaboration:
  
  • Collaborate with Human Resources, department heads, and external training providers to ensure alignment with company goals and delivery of high-quality training experiences.

What you will bring 

• A minimum of 3 years in the digital advertising industry, with a strong knowledge of the advertising technology landscape.
• A minimum of 5 years of experience in training and development.
• Proven experience in designing, developing, and implementing training programs for a diverse workforce.
• Strong understanding of adult learning principles, instructional design, and training methodologies.
• Experience with learning management systems (LMS) and e-learning platforms.
• Excellent communication, interpersonal, and presentation skills.
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• A results-oriented mindset with the ability to measure and track the effectiveness of learning programs.
• This position is hybrid with in-office and flexible options, but is required to be in Missoula for UM classes and internship management. 

What we value 

• Solution-oriented and seek to solve problems
• Highly organized and detail-oriented.
• Quick learner with a passion for digital advertising and technology
• Regularly go above and beyond to exceed expectations and goals. 
• Innovative mindset with a passion for bringing forth new ideas and process improvements
• Think critically and always ask questions
• High degree of personal accountability, diligence, and proactivity
• You have the ability to give and receive direction and constructive feedback
• Creative problem solver: you’re GREAT at anticipating challenges before they arise and leading the charge to fix them
• Experience with coaching and mentoring programs
• Alignment with Pathlabs’ Core Values:
  • Unforgettable Service 
  • People First 
  • Own It 
  • Master the craft 

What we provide 

• Unlimited Paid Time Off & 13 paid holidays annually
• Competitive healthcare benefits 
• HSA-eligible insurance option with a company contribution 
• 401k investment opportunity 
• Hybrid workplace with in-office and flexible options
• $250 annual match available when a donation is made by an employee to a charity organization. 
• 20 hours of paid time off to take action and make a difference in the civic life of your community
• Continuous learning opportunities funded by Pathlabs

**This position is not eligible for immigration sponsorship.

Commitment to Inclusivity 

Pathlabs recognizes and values the impact that diversity in background, experiences, culture, and identity brings to our company. Pathlabs is an equal opportunity employer and does not discriminate on the basis of race, creed, color, sex, national origin, marital status, sexual orientation, religious or political affiliation, gender identity, disability, and any other classification, rather we celebrate these differences. We encourage people of color, members of the LGBTQ+ community, and gender diverse people to apply and we prioritize creating a safe and inclusive workplace for all individuals.