Marketing Program Specialist - Missoula

About Us: Blackfoot Communications reliably connects business of all sizes across the nation using the latest telecommunication technology in voice, network, and managed services. With focus on strong connections, we also provide dedicated account management with a goal to get to know our clients so we can help advise on the best solution.

What We Offer: We offer opportunities in the telecommunications and technology sectors with positions in Western Montana and Eastern Idaho. Blackfoot is proud to offer a competitive salary and a fantastic benefits package that includes; comprehensive medical benefits plan, LTD, life insurance, an outstanding retirement pension plan plus a 401k plan that includes employer match, along with other employer paid benefits. We are proud to have received awards and recognition that highlight our strong company culture. These include "Employer of Choice" from the Missoula Job Service Employer's Council, "Top Tech Employer" from the Montana High Tech Business Alliance, and the "Heart Award" from the United Way of Missoula County in recognition of our ongoing community efforts. 

Job Summary:  This position is responsible for leading the planning, development, and execution of integrated marketing programs that support business objectives and drive growth. This role requires strong project management skills, a keen eye for detail, and a collaborative mindset to work across cross-functional teams.

Essential Job Duties and Responsibilities: 

• Develop and manage end-to-end marketing programs to support product launches, up-sell campaigns, events, and other initiatives.
• Collaborate with required teams to develop marketing assets and support materials for current and future products and services delivered by Blackfoot Communications in all markets – Residential, Business and Cellular/Wholesale.
• Support website, social media and digital/print media-buy placements with required product and services materials.
• Collaborate with product management, sales, services and support teams to ensure alignment and timely execution of product and services messaging and campaign execution.
• Represent Blackfoot Communications at external events as appropriate to support go-to-market efforts.
• Define program goals, KPIs, timelines, budgets, and resource requirements.
• Track and analyze program performance, providing insights and recommendations for optimization.
• Ensure consistent messaging and branding across all channels and materials.
• Manage stakeholder communication and maintain alignment across departments.
• Coordinate with external vendors, agencies, and partners as needed.

Additional Job Duties and Responsibilities:

• Perform other duties and responsibilities as required to fulfill job function or as assigned.

Knowledge, Skills, and Abilities:

Knowledge of:

• business and consumer marketing concepts, practices, channels, plans, processes and systems.
• how to successfully deliver integrated, digital and traditional marketing communications campaigns across wide and diverse customer base.
• marketing automation systems (such as HubSpot) and how to integrate those systems with other technologies.
• company and general office practices, policies and procedures
• applicable federal and state laws, codes and industry practices, industry legislation.

Skill to:

• collaborate and function effectively as a team player.
• supervise and support a diverse and dynamic team of marketing professionals.
• supervise vendors, such as advertising agencies.
• speak effectively to individuals and groups of people.
• write original material, edit, proofread and finalize written material.
• gather, read, write, analyze, interpret, and report on data to support business decisions.

Ability to:

• seek the ideas, insights and opinions of others to drive for the best outcomes.
• create a team environment and develop employee morale.
• handle multiple priorities, work accurately and under pressure, and respond quickly to deadlines.
• learn the products and services offered by the Company.
• positively, effectively and professionally represent the Company.
• think analytically and be a problem solver.
• communicate with customers, co-workers, and other stakeholders in a professional manner.
• effectively tailor communications and style to differing audiences.
• learn complex marketing, media relations, and budgeting software.
• work from oral and written instructions, make decisions independently and take responsibility for them.
• provide excellent customer service.
• work in a safe and effective manner.
• obtain and maintain a valid Montana driver’s license, have a good driving record and be insured under the Company insurance policy.
• maintain confidentiality of Company records when required.

Education and Experience:  

Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify: Bachelors’ degree in marketing, business administration, communications, or related field, a master’s degree preferred. Minimum of 2 years of relevant marking experience, or in a similar role.