Quality Assurance Specialist- Missoula or Bozeman

  • LumenAd
  • Missoula, Bozeman
  • Nov 02, 2020
Full time Customer Service Engineering Information Technology QA-Quality Control Software

Job Description

LumenAd (LA) is looking for a Quality Assurance (QA) professional to add to our Engineering team. LA is headquartered in Missoula, Montana with additional branch locations in Bozeman, Montana, and Brno, Czech Republic. We are looking for talented individuals who are fun to work with, team-orientated, and have a strong desire to produce a quality product. Please, read on if that description fits you.

This position will take over the creation of test plans, organizing testing sessions, and aggregating results to pass back to the Product Team to be addressed. Additionally, QA will work closely with the Customer Service Team to understand the feedback and issues coming from our customers. There are also future growth opportunities to build out a QA team and become the leader of quality at LumenAd.


Responsibilities

  • Work with the Product Management team to develop test plans for feature additions and improvements
  • Create pre-release testing plans to ensure quality updates
  • Organize and coordinate testing sessions
  • Develop QA standards for reliability and performance
  • Create detailed tickets for the PM team when exceptions to a test plan or errors occur
  • Work closely with the software engineers to maintain feature objectives
  • Coordinate with the DevOps release team for approval and timing for an update to go live
  • And other duties as needed to evolve this position
     
    Qualifications
  • Bachelor’s degree or equivalent work experience
  • 2+ years of experience at a SAAS business in a QA, Customer Service, Product Management, or Engineering role
  • Obsession with attention to detail
  • Excellent communicator
  • Passion for delivering quality products
  • Inclusion and desire to work with a diverse multi-national team
  • Alignment with LumenAd’s Core Values:
    • Be inclusive
    • Challenge yourself and others
    • Be radically transparent
    • Iterate to success, fast
  • Have an impact
    Understand Scrum/agile methodologies
  • Have experience with Jira and Confluence or other ticketing and documentation systems
  • Understanding of SAAS product development processes
  • Knowledge of continuous deployment concepts using cloud environments


About LumenAd

LumenAd is an enterprise advertising management solution that measures the return on ad spend of every investment across the digital ecosystem. Built within a proven framework for unifying programmatic, direct, search, and social data, LumenAd centralizes every ad buy into one intuitive hub. Marketers can architect campaigns, connect to any data source, monitor performance in real-time, and quickly craft insightful reports.