Web Account Manager- Missoula

$16.00 - $18.00 hourly
  • First Call Computer Solutions
  • Missoula, MT, USA
  • Nov 09, 2020
Full time Customer Service Marketing Software

Job Description

Our digital agency (firstcall-web.com) is focused on painting the right picture online for our customers, improving their rankings, and getting more prospects and people interested and engaging with their business.   

You’ll manage the client relationship, digital marketing results, and client satisfaction following a new site launch. 

We are looking for someone who has foundational skills, a passion for helping small businesses succeed online, and is fun to go to work with every day.  We'll help you build your digital marketing, customer service, and copywriting skills.   



  • Rich and flexible medical/dental with a Health Savings Account option. 

  • Paid Vacation, Sick and Holiday time 

  • Retirement: 401k with 4% match and discretionary profit sharing. 

  • Certification assistance & continuing education benefits 

  • Cell phone reimbursement 

  • Paid parking 

  • Kitchen, pool table, snacks and bean juice/wakey wakey/cupped lightning (coffee) 

  • Personal IT purchasing employee discount 

  • Team bonding events 

  • Work-life balance 

  • Work from home and from office flexibility  

Work Schedule: 8 am-5 pm Monday-Friday  

Travel Required: minimal

Position Roles and Responsibilities: 

  • Client Relationship/Results/Retention 

  • Web Support/Help Desk ticket resolution 

  • Page Copy Writing/Editing 

  • Publishing customer provided content  

  • Ongoing SEO improvements 

  • Google My Business Setup and Management 

  • Pay Per Click and Pay Per Click Vendor Management 

  • Existing Client Agreement Reviews and Change Management 

Resource Profile 

Copy Writing 

  • Concept 

  • Spelling, Grammar, Sentence Structure 

  • 300-2000 words assignment

Digital Marketing Concepts 

  • Websites/Page Types 

  • Organic/Paid 

  • Digital Advertising: PPC/Display Ads/Omni-targeting 

  • Calls to Action 

  • Conversion Forms 

  • Inbound/Nurturing 

  • Software Use/Proficiency 

  • Customer Service 

  • Quality Control 

  • Resourceful 
  • Team player  

  • Exceptional organizational skills