TRAX Analyst I- Great Falls

  • D.A. Davidson
  • Great Falls, MT, USA
  • Nov 09, 2020
Full time Information Technology Computer Science

Job Description

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering exceptional service to our clients and each other. We support a friendly, open, and respectful culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.

We are currently seeking a TRAX Analyst I to monitor and maintain the day to day activity of the TRAX program; work closely with internal and external partners to resolve issues; analyze program data and determine future program enhancements to create operating efficiencies. Provide assistance with testing new releases, enhancements, and fixes.


Qualifications/Requirements:

  • Experience with TRAX, Envestnet, and BETA preferred but not required
  • Experience in the securities industry, front or back office
  • FINRA Operations Principal Exam (Series 99), preferred
  • Working knowledge of the securities industry, financial markets, and its products
  • Proficient computer skills with regards to Microsoft Office
  • Excellent verbal and written communication skills
  • Ability to document and archive guidelines, policies, and procedures
  • Ability to work both independently and collaboratively to achieve goals and resolve problems
  • Strong analytical, and organizational skills and attention to detail
  • Logical problem solver. Ability to learn quickly in a fast-moving environment
  • Ability to prioritize and meet deadlines in a sometimes stressful situation
  • Proactive and self-motivated
  • Work with integrity, honesty, and knowledge to promote the culture, values, and mission of D.A. Davidson Companies
  • Ability to follow policies and procedures; maintain client and firm confidentiality
  • Communicate in a clear and service-oriented manner; use appropriate, professional language and grammar to effectively exchange ideas and information
  • Ability to proactively work with both external and internal clients; relate with others in a professional manner in order to accomplish work responsibilities and objectives
  • Ability to maintain regular, predictable attendance

Duties:

  • Critically evaluate information gathered from multiple sources and distinguish user requests from the underlying needs of the organization
  • Working closely with others proactively communicate and collaborate with external vendors and internal employees to analyze information needs and functional requirements
  • Build test scripts; develop and maintain instructional guides
  • Interpret Wealth Management and Operations business needs and translate them into application and operational requirements
  • Serve as a conduit between D.A. Davidson Companies and the external software development team through which requirements flow
  • In conjunction with the manager collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
  • Serve as support for troubleshooting product issues between D.A. Davidson Companies and outside vendors and both operations and wealth management associates
  • Perform any other duties and special projects as necessary


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.