The primary responsibilities of the Systems Engineer II will be providing management of First Interstate BancSystems server environment by analyzing requirements, evaluating systems, resolving problems at a senior escalation level, installing hardware and software solutions, and participating in planning for future needs.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned.
Documents, tracks, and monitors tasks to ensure accuracy.
Assists with specific projects, as required.
Requires understanding the principals and concepts of bank operations, loan operations and financial principals.
Required to stay abreast of technology needs and regulations of all systems used by FIB.
Perform scheduled maintenance, upgrades and patches to systems.
Understand how supported applications interact with the underlying technologies including Windows Server, SQL Server, Active Directory, System Center Configuration Manager, Citrix XenApp, network technologies and VMware.
Required to understand concepts and principals of a transactions service provider.
Documents procedures and guidelines.
May be required to work after hours and weekends to accomplish work tasks.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (BA/BS) from a four-year College or University and five (5) or more years’ experience in a related field; or equivalent combination of education and experience. Industry certifications may be considered in place of a College degree. Certifications could be: MCSE, MCITP, CCNA.
KNOWLEDGE, SKILLS & ABILITIES
Understanding of Microsoft based solutions including; Microsoft(s) Active Directory, Group Policy, Windows File and Print Services, DNS / DHCP, SQL, IIS, PowerShell, and System Center Configuration Manager.
Deep knowledge of the following computer operating systems. Windows 7, Windows Server ’08, Windows Server ’12, Windows Server ’16, with Linux variants a plus, including Cent OS, Red Hat, and Ubuntu.
Solid understanding of enterprise client/server relationships, SAN environments, VM environments, networking (TCP/IP), and Internet technologies.
Must be able to work with limited supervision.
Ability to multi-task and prioritize workload.
Ability to solve complex problems independently.
Strong communication skills are critical to allow effective communication with customers to build positive, professional relationships and to ensure a high level of customer satisfaction. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, vendors and internal customers.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.