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Administration Customer Service Data Senior Level Kalispell
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Applied Materials  (1) Endpoint Utility Corp  (1)
Endpoint Utility Corp
Aug 11, 2022
Full time
EUC Support Specialist - Kalispell, MT
Endpoint Utility Corp Kalispell, MT, USA
The EUC Support Specialist is responsible for supporting all endpoint computing, mobile device, and productivity software. As the face of Endpoint Utility and at front line with our customers, this role is focused on interpersonal communication skills and good customer service practices. You will respond to customer inquiries in person, via phone, email, and chat. It is critical that associates possess strong verbal and written communication skills. You will collaborate with other Support Specialists to share knowledge and assist other Support Specialists when needed. Job Details Effectively be able to resolve of find a solution for the customer’s issue.  Manage issues through multiple forms of inbound requests including in person, queue calls (phone), e-mails, Chat, web forms.  Accurately record, prioritize, categorize, and track the event or issue in Customer Relationship...
Applied Materials
Jul 10, 2022
Full time
Dir Tech Prog Manager Wet Process COE - Kalispell, MT
Applied Materials Kalispell, MT, USA
Key Responsibilities As a part of the Wet Process Center of Excellence, employee will act as a enterprise resource for wet process applications, equipment and integration enabling all BU’s and key accounts by providing systems-level thinking to improve product performance and operation through wet process integration and/or co-optimization. Some of the key deliverables of COE will be:   Wet process roadmaps and competitive analysis by BU and product. Pipeline of defect reduction, cleans, and cross-contamination avoidance for product differentiation. Fundamental understanding of customer defect/cross-contamination requirements, process integration, and priorities.  Drive corrective actions for new tool cross-contamination qualification challenges Line down help with customer issues Resolves complex field process issues utilizing systematic troubleshooting methodology generally involving multiple processes.  Create a mechanism to communicate issues,...
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