5 jobs found

Job Description Summary/Function: Directly support D.A. Davidson’s voice systems and computer networks to contribute to an effective and efficient working environment throughout the Companies.   Experience and Skills Qualifications: * Four-year college degree and/or significant related work experience * Five years of hands on experience with VOIP systems design, implementations, support, monitoring, and security. Experience in Avaya Voice Systems required. * Detailed knowledge of Avaya Communication 8.X in a distributed and centralized environment, Avaya Session Manager 8.X, VoIP (H.323 and SIP) and TDM (ISDN and RBS), applications in a Call Center environment, Avaya Peripheral Gateways, Avaya CMS, Modular Messaging, AES, Avaya 1X Agent, Avaya Voice / VOIP / SIP / ANALOG. * Advanced technical knowledge of VoIP/IP telephony systems, prem and cloud. Strong hands-on knowledge of the configuration and optimization of systems. * Must have a...

Job Description Summary/Function: The IT Associate position performs various duties within the IT department, which include but are not limited to, physical asset inventory, Accounts Payable administrative assistance, answering the Service Desk backup queue during high call volumes, and contributing to projects that support day-to-day operations within the IT department.   Experience and Skills Qualifications: * Proficient knowledge of basic computer hardware. * Bachelor’s degree in field of specialty or equivalent IT Support experience. * Proficient computer skills and knowledge of applications, which include Microsoft Office and Microsoft operating systems. * Strong organizational skills and detail oriented. * Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone recommended. * Excellent customer service skills: ability to work successfully with a variety...

Job Description Summary/Function: To provide on-going support and administration of information security solutions in a highly available and highly secure environment, within an experienced team. The primary role will be to serve on the "blue team", or defensive side, of the Firm’s Information Security team, to ensure solutions are correctly sized and implemented.   Experience and Skills Qualifications: * Bachelor’s degree and/or equivalent experience in information security * CISSP or equivalent experience and/or professional-level certification such as Cisco Certified Network Professional or Microsoft Solutions Architect certifications * 5+ years of experience in direct support of information security operations * Exceptional written, oral and presentation communication skills * Ability to track, prioritize and complete tasks as assigned * Ability to work remotely and effectively within a high performing, team-oriented setting *...

Job Description Summary/Function: Directly support and administering computing services assets, support business critical applications. Duties include Web server administration and implementation, infrastructure management, supporting users and various business units, patching of servers and workstations, administering and maintaining the core server virtualization and storage infrastructure and critical applications while following security best practices.   Experience and Skills Qualifications: * Bachelor’s degree or equivalent combination of education, technical certifications or experience * Experience demonstrating proactive support and management of complex computer systems in a mid-sized or large business environment or enterprise level * Experience working with detailed documentation and system procedures * Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over...

Job Description Summary/Function: The IT Systems Engineer participates and helps coordinate in the work activities of the IT systems team which encompasses: • Designing, implementing, and supporting server and service infrastructures in datacenters/cloud. • Assisting with the support of core enterprise applications in a Microsoft environment. • Managing escalated tickets and high severity outages. • Undertaking capacity planning and management. • Executing on infrastructure related projects and initiatives. • Proactively seeking the adoption of new technologies to increase capabilities and effectiveness. Experience and Skills Qualifications: • Four-year college degree and/or equivalent related work experience. • Good technical knowledge and skills related to: Virtualization, Server Mgmt, Cloud Computing • Familiarity with general server and networking concepts. • Strong grasp of cloud technologies and...