5 jobs found

Summary Provide first line and single point of contact support to bank employees on a variety of issues over the phone, e-mail or on-site. Troubleshoot computer systems, hardware, peripherals, Telephony, and Network connectivity. Have knowledge of when to route incidents to Incident Management. Be able to define differences between an incident request and a change order as defined by ITIL. Accurately communicate knowledge or work arounds within department guidelines. A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. This is a Corporate position that is located in Missoula, MT. The entry-rate for this position is $18.45+ /hour (calculated for Missoula, MT). ...

Summary The Hardware Asset Manager is responsible for managing and configuring the Hardware Asset Management Pro (HAM Pro) module within the platform, overseeing the entire lifecycle of hardware assets, including procurement, deployment, maintenance, and disposal, by utilizing the advanced features of HAM Pro to track asset details, generate reports, and ensure compliance with company policies. This is a Corporate position that is located in Missoula, MT. The mid-rate for this position is $25.20 + / hour ( All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.) Duties and Responsibilities Asset Lifecycle Management Create and maintain accurate records of hardware assets within ServiceNow, including details like serial numbers, purchase dates, asset tags, and location Manage the asset lifecycle from procurement...

*This position is available out of Billings, Bozeman, Helena, Kalispell, Lewistown, and Missoula, MT Summary The Corporate AML/CFT Alert Analyst is responsible to detect, review and report on potential suspicious activities filtered and alerted on by the Suspicious Activity Monitoring (SAM) system. This position will perform all functions necessary to maintain compliance with the GBCI BSA/AML/OFAC Program, Policies, and Procedures in order for the bank to comply with legal and regulatory requirements and maintain satisfactory ratings on all BSA Audits and Exams. This is a Corporate position which may be located at an available bank division location across our nine-state footprint in AZ, CO, ID, MT, NV, TX, UT, WA, or WY.  The entry-rate for this position is $21.29 + /hour (calculated for Kalispell, MT) All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years...

*This position is available out of Billings, Bozeman, Helena, Kalispell, Lewistown, and Missoula, MT About The Role The Digital Channel Specialist plays a crucial role in enhancing our digital presence and ensuring seamless customer and employee experiences across all digital channels, including but not limited to websites, digital applications, mobile apps, and online banking systems. This person plays a lead role in shaping and executing digital channel strategies in collaboration with the Digital Channels Manager, Product Managers, and Operations, ensuring alignment with overall business goals. The Digital Channel Specialist will work closely with product managers, product marketing, internal and external project teams, third-party vendors, bank division employees, and cross-functional departments to implement and optimize digital strategies. This is a Corporate position which may be located at an available bank division location across our eight-state footprint...

*This position is available out of Billings, Bozeman, Helena, Kalispell, Lewistown, and Missoula, MT Summary This role will lead and manage the fraud and BSA/AML analytics capabilities while maintaining strong relationships with business leadership to achieve company and regulatory objectives. This role will support the modernization of fraud/AML data capabilities and lead the usage of exploratory advanced analytics to uncover insights with targeted and actionable recommendations from multisource datasets. Plays a critical role in extracting value from data, optimizing business processes, and driving competitive advantage through advanced analytical techniques. This is a Corporate position which may be located at an available bank division location across our eight-state footprint in AZ, CO, ID, MT, NV, UT, WA, or WY. The entry for this position is $93,847.03 + / per year (calculated for Kalispell, MT).   All compensation offers are analyzed individually and...