4 jobs found

Summary   The Lead UI Designer will have the authority and accountability to shape user interface strategy and architecture at a holistic level and will contribute their expertise as an individual contributor on high-impact challenges. The Lead defines, assigns, and follows up on problems requiring more out-of-the-box thinking and innovation and will be responsible for making critical group-level design decisions   What You'll Do Ideates collaboratively, facilitates cross team design critiques, and mentors others in design ideation. Coaches, mentors, and provides feedback on other designers’ work and sets best practices. Partner with Product, Engineering and UX to plan our design roadmap. Collaborate with other UX team members to ensure we’re delivering elegant solutions that solve the right user problem. Design user Interfaces for both native mobile and responsive web platforms Collaborate with...

Job Summary The Software Support Engineer provides the first line of technical support to our Customer Success staff. They serve as an intermediary between Customer Success staff and development teams to identify root causes of customer issues in order to quickly deliver solutions to any problem that a customer might encounter. They are able to take an issue and turn them into an experience that wows customers. Not only does the Software Support Engineer verify issues, but they also identify and pursue solutions, interacting with customers and internal support representatives to deliver maximum customer satisfaction. The Software Support Engineer also enjoys working in a dynamic work environment through interacting with multiple development teams to find solutions for customers. Responsibilities Understands & Fulfills Customer Needs & Requirements: Understands and clearly articulates customer needs and requirements and also services larger business needs of the company...

Job Summary   This position is responsible for the design, implementation, and ongoing management of Workiva’s management and leadership development philosophy and strategy. Reporting to the VP of Talent and Organizational Development, this high-profile role will work directly with front line managers to senior leaders to develop management and leadership capability, deliver a best-in-class leadership development program, consult with business leaders on leadership challenges, and leverage data and insights to design learning opportunities at scale. This position will also help drive change management strategies, champion transformational initiatives, and bring new ideas and innovative approaches to the development of management and leadership skills at Workiva.   This role will partner closely with HR and business leaders, HR Business Partners and Centers of Excellence (COEs), and Diversity, Equity, Inclusion, and Belonging (DEIB)...

Summary The Solution Engineer uses technical knowledge to map customer's needs to our application across one or more domain areas. In this capacity, the Solution Engineer will conduct discussions on sales calls with customers and provide support for marketing through trade show attendance, presentations, product channel trainings, and webinar presentations and hosting. Leads self and provides support or mentoring to Associates and Interns.   Responsibilities Executes pre-sales framework to engage customers, prospects, and partners via phone, web, or onsite meetings, drive the discovery process, and identify areas where Workiva solutions align to address customer/prospect needs. Ensures customer success by working with Workiva Client Services team for smooth on-boarding and long term success. Contributes to business cases that articulate Workiva's value. Demonstrates knowledge across multiple domain areas developing working...