15 jobs found

Summary   The Senior Manager of Payroll Operations - Global will be responsible for leading our global payroll operations team as we expand and scale the company. This role will be responsible for working with our broader HR and Payroll teams to ensure payroll is completed accurately, timely and in compliance with local laws. In addition, we will look to this role to continue automating our payroll operations within Workday and the ancillary systems through innovation and collaboration with other stakeholders.   Responsibilities Oversees the global payroll operations team Lead the strategic direction for the payroll processes while meeting key controls and payroll compliance Reviews and audits payroll prepared by staff and third-party providers to ensure compliance with in-house policies, tax laws and statutory regulations Consults, partners with and provides guidance to HR Business Partners and HR...

The Site Reliability Engineer works to increase and maintain our SaaS product’s availability, focusing on exceeding our customers uptime requirements. In order to achieve the greatest availability possible, Site Reliability Engineers develop tools, systems and automation to help monitor, measure, and manage our cloud-based operations. The Site Reliability Engineer dives deep and analyzes issues that prevent availability or scaling and develops solutions that provide long-term stability.   What You'll Do Understands & fulfills customer needs & requirements Works closely with Product teams to fully understand and resolve issues, concerns, and problems that might otherwise impede the delivery of high quality solutions Thinks holistically about changes and issues. Recognizes the implications of work that addresses the needs and concerns of the entire Workiva customer base Creates innovative solutions...

Job Summary At Workiva, we want a diverse mix of talented engineers who are product builders. If you don’t want to settle for “just doing the ticket”, and if you want to be empowered to change the product to solve customer problems, you’ll love it here. The technologies you know before-hand, or the technologies you leverage while solving problems, matter less than making software that real people enjoy using. We're an agile team committed to maintaining a positive, safe, supportive, and results driven team culture. We routinely work on improving performance, user efficiency, and user experience in the application. Workiva uses a tight feedback loop with customers to re-prioritize work accordingly in an Agile development process. We’re committed to solving real customer problems and use this feedback loop to ensure we’re delighting them with our solutions. The backend services are in Python, Java, and Kotlin, and deployed in a Cloud...

The Workiva Growth Solution Services team specializes in incubating new solutions on the Workiva platform. Our Solutions Architects (Implementation Consultants) are at the forefront of launching new solutions and lead the enablement of our internal teams and partner network to implement these new solutions. You will join a team of 9 experienced Solutions Architects to help further develop our latest ESG offering on the Workiva platform.   Summary   The Senior Solutions Architect is an experienced practitioner that provides thought leadership in establishing standardization of our consulting services offerings within the Workiva platform. This role is focused on documentation, quality review, training, mentoring and enablement for internal resources as well as our customer and partners. The Senior Solutions Architect demonstrates agility and is continually learning through leading the efforts to scale our new solutions and platform capabilities. The...

The Engineering Manager serves as a leader of an agile product development team. This role guides the effective coordination and optimization of behavior across a diverse team. This role provides technical oversight and guidance while also managing the team members to ensure effective team functioning and product development.  Key responsibilities for which the Engineering Manager is accountable include: people management; oversight of customer requirements, technical oversight, product development planning, process improvement, and stakeholder relationship management.   What You'll Do Leads a squad of engineers, SDETs, & QAA and assign roles and tasks within the team as appropriate Represents and communicates resource needs and matters impacting the team to group leaders based on priorities, roadmap, and team capacity; assess and own engineering trade offs within their squad in consultation with other group leaders. Works with group...

Staff Site Reliability Engineers are responsible for ensuring Workiva’s cloud based systems support the "customer first" philosophy day in and day out. They work to develop ways to build, deploy, and support our solutions across the Google Cloud Platform and Amazon AWS infrastructure. Staff Site Reliability Engineers are the technical leaders and innovators of one or more discrete components of Workiva infrastructure, with broad and complete understanding of all aspects of those components. They have a proven track record of delivering high quality solutions and generally display a greater level of experience, depth, and responsibility over a Senior Site Reliability Engineer. What You'll Do Leadership & Influence Leads team members to explore new approaches that will provide optimal, innovative solutions to identified issues. Collaborates with architects and product managers to design complete software products that can be leveraged to meet a broad...

The Engineering Manager serves as a leader of an agile product development team. This role guides the effective coordination and optimization of behavior across a diverse team. This role provides technical oversight and guidance while also managing the team members to ensure effective team functioning and product development.  Key responsibilities for which the Engineering Manager is accountable include: people management; oversight of customer requirements, technical oversight, product development planning, process improvement, and stakeholder relationship management.   What You'll Do Leads a squad of engineers, SDETs, & QAA and assign roles and tasks within the team as appropriate Represents and communicates resource needs and matters impacting the team to group leaders based on priorities, roadmap, and team capacity; assess and own engineering trade offs within their squad in consultation with other group leaders. Works with group...

Job Summary The Software Support Engineer provides the first line of technical support to our Customer Success staff. They serve as an intermediary between Customer Success staff and development teams to identify root causes of customer issues in order to quickly deliver solutions to any problem that a customer might encounter. They are able to take an issue and turn them into an experience that wows customers. Not only does the Software Support Engineer verify issues, but they also identify and pursue solutions, interacting with customers and internal support representatives to deliver maximum customer satisfaction. The Software Support Engineer also enjoys working in a dynamic work environment through interacting with multiple development teams to find solutions for customers. Responsibilities Understands & Fulfills Customer Needs & Requirements: Understands and clearly articulates customer needs and requirements and also services larger business needs of the company...

Summary   The Principal Data Scientist is the highest level technical expert on the team. This key role is responsible for driving Workiva’s largest data science/machine learning challenges, turning business requests and creative ideas that do not have an obvious blueprint into scalable modeling solutions that run in real-time. This is a high level individual-contributor role focused on research, design and implementation of novel approaches and techniques that cut across the organization’s entire stack. The Principal Data Scientist is a critical role in ensuring the reliability and quality of the data and analytics platform which are key measurements for the success of Workiva data and ML products and customer impact.   Responsibilities Leads development and execution of new and/or highly complex algorithms and statistical predictive models and determines analytical approaches and modeling techniques to evaluate scenarios...

Our Team   The Frontend Frameworks team develops the frameworks and tools that all of Workiva's frontend engineers use to build customer facing products. We're excited to hire an Engineering Manager to help us improve our frontend developer experience, add new cross-cutting frontend capabilities like internationalization, and increase the scalability, customizability, and extensibility of our web applications.   The Keys to Success A "people first" leadership approach Strong communication / project management experience Frontend / UI development experience Bonus points for experience building: Developer tooling; External developer frameworks / web client extensions (e.g. Salesforce Lightning, Google Docs Add-ons, SharePoint Extensions); An IDE or IDE extensions   Job Summary The Engineering Manager serve as a leader of an agile product development team. This role guides the effective coordination...

The Document Platform Client Architecture team is one committed to supporting and architecting our groups three major products: Documents, Spreadsheets, and Presentations.  The specifics of this role are tailored to a Performance Engineer with front end technology experience.  Working with other internal customers, we are building telemetry across our product suite, finding bottlenecks, and improving complex algorithms to create a more observed, and performant client experience for our end customers.  We anticipate leveraging technologies like OpenTelemetry, and APM tools such as New Relic in our delivery of consumable data and dashboards.   Job Summary If you are looking to work with a team committed to setting an example as to the best practices of monitoring and understanding client performance; this is a role for you.   The position on the Client Architecture team will also work closely with our direct stakeholders in our Customer...

Summary Senior Product Managers are responsible for leading decision making, product strategy, definition, and execution for one or more products or feature areas that impact multiple product development teams or business functions.   As a Senior Product Manager, you will define and drive the end-to-end product vision and strategy for your area.  You will work closely with customers to understand their needs and pain points and prioritize and sequence feature development and releases leading to significant and tangible business value.  You will develop your ideas into real products that our customers use and love every day.   You will build strong working relationships across multiple engineering, design, project management, and business teams, and work closely with senior leaders within product development and across the company.  You will be an advocate for your customers throughout the organization and hold a very high bar for building a...

Job Summary The Lead Content Designer helps shape the vision and voice of Wdesk. This person works with User Experience Designers, Product Managers, and SMEs to support Wdesk customers by producing clear and accurately written content for Wdesk products and features. Using audience centered design, content strategy, and user experience principal, they produces help articles, release notes, error messages, and application language to help unlock the value of Wdesk for end users. As a lead, this person also contributes to overseeing and improving the process, production, and quality of other content producers. Responsibilities Strategy & Planning Helps ensure the success of a rapidly growing user base. Collaborate with product managers, user experience designers, and subject matter experts to create a world-class user experience. Help develop and support content strategy for the product. Anticipate and plan for content needs, based on company priorities....

Summary The Senior Machine Learning Engineer is responsible for delivering machine learning (ML) infrastructure solutions across Workiva with the goal of improving quality, reliability, and efficiency of ML services. The role develops tools, systems, and automation to help monitor, measure, manage, and make transparent Workiva’s machine learning models. The Senior ML Engineer analyzes issues that prevent availability or scaling and derives solutions that provide long-term stability. The role works across product lines to standardize tools and methodologies. They will also provide technical leadership to a team of Engineers to create a reliable and stable platform.  Responsibilities Deliver, update, maintain machine learning model training infrastructure Design systems to enable rapid ML development, high availability, and clear observability Write automated tests (unit, integration, functional, etc) with ML solutions in mind...

Summary The Senior Revenue Operations Analyst will partner with cross-functional units including sales, marketing, and customer success leaders to design measurement models and architecture of core analytics and dashboards to monitor, diagnose and support our go-to-market initiatives and sales performance.   Responsibilities Tracks key metrics such as activities, funnel stages, pipeline, bookings, region and product based analytics, deal sizes and close cycles. Supports Sales, Marketing, and Customer Success leaders in creating executive presentations Performs ad hoc analysis as needed across multiple data sets, including Salesforce, Marketo, and enterprise data warehouses Continuously monitors revenue metrics with a good understanding of KPIs and how they can be impacted. Guides the business in understanding how marketing and sales spend and outcomes accurately drive impact and return on investment via accurate reporting & forecasting....