6 jobs found

Summary   The Lead UI Designer will have the authority and accountability to shape user interface strategy and architecture at a holistic level and will contribute their expertise as an individual contributor on high-impact challenges. The Lead defines, assigns, and follows up on problems requiring more out-of-the-box thinking and innovation and will be responsible for making critical group-level design decisions   What You'll Do Ideates collaboratively, facilitates cross team design critiques, and mentors others in design ideation. Coaches, mentors, and provides feedback on other designers’ work and sets best practices. Partner with Product, Engineering and UX to plan our design roadmap. Collaborate with other UX team members to ensure we’re delivering elegant solutions that solve the right user problem. Design user Interfaces for both native mobile and responsive web platforms Collaborate with...

Job Summary The Software Support Engineer provides the first line of technical support to our Customer Success staff. They serve as an intermediary between Customer Success staff and development teams to identify root causes of customer issues in order to quickly deliver solutions to any problem that a customer might encounter. They are able to take an issue and turn them into an experience that wows customers. Not only does the Software Support Engineer verify issues, but they also identify and pursue solutions, interacting with customers and internal support representatives to deliver maximum customer satisfaction. The Software Support Engineer also enjoys working in a dynamic work environment through interacting with multiple development teams to find solutions for customers. Responsibilities Understands & Fulfills Customer Needs & Requirements: Understands and clearly articulates customer needs and requirements and also services larger business needs of the company...

Summary The Solution Engineer uses technical knowledge to map customer's needs to our application across one or more domain areas. In this capacity, the Solution Engineer will conduct discussions on sales calls with customers and provide support for marketing through trade show attendance, presentations, product channel trainings, and webinar presentations and hosting. Leads self and provides support or mentoring to Associates and Interns.   Responsibilities Executes pre-sales framework to engage customers, prospects, and partners via phone, web, or onsite meetings, drive the discovery process, and identify areas where Workiva solutions align to address customer/prospect needs. Ensures customer success by working with Workiva Client Services team for smooth on-boarding and long term success. Contributes to business cases that articulate Workiva's value. Demonstrates knowledge across multiple domain areas developing working...

Our Team We're seeking a Senior Software Engineer to join the Frontend Frameworks - Architecture Team. Together we'll build the frontend web frameworks that empower our product teams to deliver new fit for purpose products fast at scale. Experience with React based web development is required. Dart language or microfrontend architecture experience is a plus.   Job Summary Owns well-defined product features, products or systems from beginning to end What You'll Do Deliver and document team or group level technical solutions Perform Code Reviews within your group’s products, components, and solutions; involve external stakeholders (Ex. Security, Architecture) where appropriate Test software and write automated tests (unit, integration, functional, etc) with Wdesk solutions in mind Debug and troubleshoot components across multiple service and application contexts Engage with support teams in triaging and resolving...

Summary The Senior Machine Learning Engineer is responsible for delivering machine learning (ML) infrastructure solutions across Workiva with the goal of improving quality, reliability, and efficiency of ML services. The role develops tools, systems, and automation to help monitor, measure, manage, and make transparent Workiva’s machine learning models. The Senior ML Engineer analyzes issues that prevent availability or scaling and derives solutions that provide long-term stability. The role works across product lines to standardize tools and methodologies. They will also provide technical leadership to a team of Engineers to create a reliable and stable platform.  Responsibilities Deliver, update, maintain machine learning model training infrastructure Design systems to enable rapid ML development, high availability, and clear observability Write automated tests (unit, integration, functional, etc) with ML solutions in mind...

Summary The Senior Revenue Operations Analyst will partner with cross-functional units including sales, marketing, and customer success leaders to design measurement models and architecture of core analytics and dashboards to monitor, diagnose and support our go-to-market initiatives and sales performance.   Responsibilities Tracks key metrics such as activities, funnel stages, pipeline, bookings, region and product based analytics, deal sizes and close cycles. Supports Sales, Marketing, and Customer Success leaders in creating executive presentations Performs ad hoc analysis as needed across multiple data sets, including Salesforce, Marketo, and enterprise data warehouses Continuously monitors revenue metrics with a good understanding of KPIs and how they can be impacted. Guides the business in understanding how marketing and sales spend and outcomes accurately drive impact and return on investment via accurate reporting & forecasting....