2 customer associate jobs found in Helena, MT

Work Location : Helena, MT Pay range : 3 ($18.50 - $22.00/hour DOE) Employment Status:  Regular Full-time External candidates apply at  northwesternenergy.com Internal candidates apply through  iConnect . About this position: Customer Associate (CAs) communicate directly with customers and respond to a variety of customer needs and requests. CAs take into account resources, constraints, and organizational values as they commit to satisfying customer needs and resolving customer issues. CAs must coordinate with other NorthWestern Energy employees to find relevant information and take necessary action. CAs are subject to call monitoring. We offer great benefits: NorthWestern Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota and Nebraska. We employ 1,500 amazing people and serve 753,600 customers who are our neighbors in our communities. We are a top employer and offer competitive benefits,...

Job Description About The Role The Solutions Engineer is accountable for designing technical solutions that meet business requirements. Partners with key roles (e.g. project managers, business analysts, solution architects, technology SMEs, technology managers, etc.) to create solutions which are aligned with architecture principles, and leverage common solutions and services. The Solutions Engineer must have a comprehensive understanding of the company’s technical architecture and be responsible for implementing solutions that are in line with the strategic vision.   The Solutions Engineer must have a well-rounded background that encompasses the entire technology stack (software, hardware, network, hypervisor, OS, & cloud) which can be called upon to solve challenging problems. The Solutions Engineer must be motivated by taking on new challenges and problem solving. The Solutions Engineer will require a flexibility to take on different types of...