4 customer success associate jobs found

Job Description Summary/Function: The Chairman’s IT Liaison is primarily responsible for ensuring the success and ongoing support of our technology solutions utilized by our highest-level advisor and associates (Chairman’s Council) across DA Davidson. This role will include the handling of tickets, calls, and email communications submitted by the business. Successful associates in this role must have excellent customer service, ability to troubleshoot and resolve issues efficiently and thoroughly, awareness of Wealth Management practices including working knowledge of the applications installed on workstations and be self-motivated to produce top tier service and support to the end users. This position is a strategic role within IT Services that will be entrusted to work directly with vital employees throughout the firm. D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to...

Job Description About The Role Summary   As a member of the Glacier Solutions Development (“GSD”) team, the Quality Assurance Specialist reports to the Quality Assurance Manager. The primary focus of this position is to test and perform quality assurance (QA) validation on business process solutions for assigned application(s) throughout the development lifecycle. This role will be responsible for testing supporting for workflow-driven system processes provided by the bank, such as Lending, Teller, New Accounts, Compliance, Fraud, and Core Banking interface solutions. This QA Specialist will keep all relevant technical documentation up to date as assigned. They will participate in testing for new systems, releases, new features, enhancements, and break/fix solutions. On project and strategic efforts, this position will work in cross-functional teams to provide QA and testing support of new or current production systems. This position will be...

You’ll be in the center of the action at Marsh McLennan Agency, providing premier support to both our clients and colleagues. Our administrative associates are the first point of contact for our customers. Your job is to set the bar for great customer service with exceptional communication, integrity and respect. You’ll be an integral team member that helps process key communications and helps the team achieve profit center and company goals. We will give you access to mentorship, training, resources, and development to ensure your success, but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don’t stop short of excellence and are driven to do what’s best for their clients, colleagues, and communities.    Frontline communications:   answering phones, directing calls, and greeting walk-in clients. Process communications:  daily incoming and...

The Director of Environmental Lands Permitting and Compliance leads the environmental and land permitting and leasing efforts for NorthWestern Energy, while providing leadership to a staff of skilled environmental scientists and siting personnel in order to maintain environmental compliance, successfully promote environmental stewardship, manage environmental liabilities, and permit new facilities. We offer great benefits: NorthWestern Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota and Nebraska. We employ over 1,500 amazing people and serve 764,200 customers who are our neighbors in our communities. We are a top employer and offer competitive benefits, including: 401K with company match up to 4% and non-elective contribution up to 7% Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)...