10 it associate jobs found

About The Role Provide first line and Single Point of Contact support to bank employees on a variety of issues over the phone, e-mail or on-site. Troubleshoot computer systems, hardware, peripherals, Telephony, and Network connectivity. Have knowledge of when to route incidents to Incident Management. Be able to define differences between an incident request and a change order as defined by ITIL. Accurately communicate knowledge or work arounds within department guidelines.   A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance.   Duties and Responsibilities Diagnose, determine solutions, and help callers restore system operations. Install...

About The Role Provide first line and Single Point of Contact support to bank employees on a variety of issues over the phone, e-mail or on-site. Troubleshoot computer systems, hardware, peripherals, Telephony, and Network connectivity. Have knowledge of when to route incidents to Incident Management. Be able to define differences between an incident request and a change order as defined by ITIL. Accurately communicate knowledge or work arounds within department guidelines.   A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance.   Duties and Responsibilities Diagnose, determine solutions, and help callers restore system operations. Install...

About The Role Provide first line and Single Point of Contact support to bank employees on a variety of issues over the phone, e-mail or on-site. Troubleshoot computer systems, hardware, peripherals, Telephony, and Network connectivity. Have knowledge of when to route incidents to Incident Management. Be able to define differences between an incident request and a change order as defined by ITIL. Accurately communicate knowledge or work arounds within department guidelines.   A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance.   Duties and Responsibilities Diagnose, determine solutions, and help callers restore system operations. Install...

About The Role Provide first line and Single Point of Contact support to bank employees on a variety of issues over the phone, e-mail or on-site. Troubleshoot computer systems, hardware, peripherals, Telephony, and Network connectivity. Have knowledge of when to route incidents to Incident Management. Be able to define differences between an incident request and a change order as defined by ITIL. Accurately communicate knowledge or work arounds within department guidelines.   A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance.   Duties and Responsibilities Diagnose, determine solutions, and help callers restore system operations. Install...

SUMMARY The primary responsibilities of this role will be the ongoing management of First Interstate BancSystems workstation environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. A Desktop Support Analyst II will be responsible for administration and internal support of First Interstate BancSystems PCs, printers, servers, software and related equipment. In addition, the Desktop Analyst II assists management with daily functions as well as being the first point of escalation/contact for coworkers and customers.   ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned. Provide leadership to team by assigning, monitoring, and reporting on incoming support tickets and project work. Develop overall skill set by mentoring and coaching other members of the team through on the job training Lead or coordinate efforts related to the...

About Vision Net For over 26 years,  Vision Net  has provided innovative IT and Telecommunications services to businesses in Montana and around the nation. Many of our employees have built their careers at Vision Net, having worked here for more than 10 years. We are proud of the opportunities we provide to our employees; we invest in our people and communities to create better outcomes for all. As a leading Montana company, Vision Net has built our reputation on honesty, integrity, and the rural values that have guided our business since 1995. Vision Net has won  awards  based on our community investment and innovation.  Vision Net benefits Vision Net offers great benefits that include medical and dental insurance, 401k, generous sick leave, vacation, and personal time, and a group life insurance plan for employees and their dependents. Vision Net perks Vision Net offers a company culture like no other! Employee events including...

Job Description Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience. Responsibilities The #1 research and development team in the world for building scalable Cloud solutions for Customer Experience (CX) is interested in selecting the best...

Company Overview:  Advanced Technology Group (ATG), a Cognizant Company, is a global leader in Quote to Cash advisory, implementation, and managed services to both mid-market and large enterprise brands seeking increased agility in the “everything as-a-service” economy.?Implementing CRM, Quoting, and Billing systems are the core of what we do and we are the #1 implementation partner for three leading providers of cloud or?platform-based?CPQ and Billing Solutions. ?We provide?unique and differentiated value to our clients, our ISV partners, and our GSI partners, using years of domain expertise, a set of proprietary tools and intellectual property, and a?refined set of delivery accelerators.?  Position Overview:  The mission of the Enterprise Architect is to provide strategic technical leadership that enables business success as impacted by technology and its application to business systems (integrated technology, process, and work done by...

Company Overview:  Advanced Technology Group (ATG), a Cognizant Company, is a global leader in Quote to Cash advisory, implementation, and managed services to both mid-market and large enterprise brands seeking increased agility in the “everything as-a-service” economy.?Implementing CRM, Quoting, and Billing systems are the core of what we do and we are the #1 implementation partner for three leading providers of cloud or?platform-based?CPQ and Billing Solutions. ?We provide?unique and differentiated value to our clients, our ISV partners, and our GSI partners, using years of domain expertise, a set of proprietary tools and intellectual property, and a?refined set of delivery accelerators.?  Position Overview:  The ATG Account Executive is a primary driver for growing our market penetration by developing, selling and closing quote-to-cash business process lifecycle (Monetization Ecosystem©) solutions involving technology, system and...

Company Overview:  Advanced Technology Group (ATG), a Cognizant Company, is a global leader in Quote to Cash advisory, implementation, and managed services to both mid-market and large enterprise brands seeking increased agility in the “everything as-a-service” economy.?Implementing CRM, Quoting, and Billing systems are the core of what we do and we are the #1 implementation partner for three leading providers of cloud or?platform-based?CPQ and Billing Solutions. ?We provide?unique and differentiated value to our clients, our ISV partners, and our GSI partners, using years of domain expertise, a set of proprietary tools and intellectual property, and a?refined set of delivery accelerators.?  Position Overview:  The mission of the Advisory Engagement Manager is to cultivate and grow client relationships by leading strategic advisory projects and supporting the business development pursuits of our account executive and sales engineering teams....