Endpoint Utility Corp
Kalispell, MT, USA
As the EUC Support Team Leader, you’ll be responsible for growing a team of Support Specialist supporting our customers around all aspects of endpoint computing, mobile device, and productivity software. Because this team is the face of Endpoint Utility to our customers, it is vital to be focused on interpersonal communication skills, coaching, mentoring and good customer service practices. You will assist Support Specialists as needed in responding to customer inquiries in person, via phone, email, and chat. You will collaborate extensively with the Senior Leadership Team to ensure the Support Team has the necessary people, processes and systems to ensure the success of our customers..
Job Details
Recruit, coach, grow and retain a team of over performing Support Specialists focused on the constant success of our customers.
Hands of leader always willing to jump in personally to support whenever necessary escalated customer needs...