1 jobs found in Helena

Position Overview    At Endpoint our Service Desk Representative is the first, best and daily interaction point between our customers and our company. In this position, you are responsible for supporting all endpoint computing, mobile device, and productivity software. As the face of Endpoint, this role is focused on interpersonal communication skills and good customer service practices. You will respond to customer inquiries in person, via phone, email, and chat. It is critical that associates possess strong verbal and written communication skills.  You will collaborate with other Service Desk Representatives to share knowledge and assist other Service Desk Representatives when needed.  Location:   Flathead County, Montana or Helena, Montana  What you will do at Endpoint: Effectively be able to resolve of find a solution for the customer’s issue.  Manage issues through multiple forms of inbound...